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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very skeptical at first with doing the refinance on line. But Nathan assured me and showed me credentials to ease my mind and make it an easy process. Great experience. Thank you
It was simple and easy to do. We closed only two an a half weeks after the initial applications. The notary came to our house for closing. Overall it was a great experience. I never thought refinancing would be easier than buying the house. Saved $400 a month which is almost unheard of.
I have been very satisfied with with all aspects of service that I’ve received from PennyMac Loan Svcs LLC. The people, who make this business such a successful one are those like Dion Smith of the M.A.C. Team. Dion’s professional and efficient actions to ensure the refinance of my home loan went smoothly is commendable, and most definitely appreciated! PennyMac Staff excel in the arena of Customer Service!
Loan originator John Kimble was great. Passed on to My’Esha who also did not disappoint. Pleased with my refi.
Deion Smith is a professional in every sense of the word. He is very experienced and knowledgeable. He answered all of our questions and addressed all of our concerns in a timely manner. I highly recommend any Pennymac customer to explore Pennymac refinance options before jumping ship to another mortgage company just because they verbally offer you an incredible rate. Deion values his clients and will work with you every step of the way! My wife and I are blessed to have him in our corner.
Mr. Deion was articulate and kept me abreast of all timelines and what was expected of me. He also answered any questions that I may have had.
I understood this was a busy time for your company with the low interest rate and large amount of interest in people refinancing. I had trouble with communications after I had requested information about refinancing. After initial contact I sent several emails and left phone messages and was told that my phone would not accept calls. I requested direction via email several times and did not receive that. The actual closing process was easy but took nearly 2 months to complete.
It was very professional, knowledgeable, enlightening, informative, courteous.
PennyMac did us proud!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.