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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Robert F.'s profile image
Robert F. 
4 years ago

I was very skeptical at first with doing the refinance on line. But Nathan assured me and showed me credentials to ease my mind and make it an easy process. Great experience. Thank you  

Jeffrey B.'s profile image
Jeffrey B. 
4 years ago

Multiple questions to My MAC Team went unanswered. Closing documents were inaccurate. Notary at closing was dismissive and unprofessional. I regret this process. 

JORGE E.'s profile image
JORGE E. 
4 years ago

It was simple and easy to do. We closed only two an a half weeks after the initial applications. The notary came to our house for closing. Overall it was a great experience. I never thought refinancing would be easier than buying the house. Saved $400 a month which is almost unheard of. 

DENNIS P.'s profile image
DENNIS P. 
4 years ago

Mr. Deion was articulate and kept me abreast of all timelines and what was expected of me. He also answered any questions that I may have had. 

JAMES R.'s profile image
JAMES R. 
4 years ago

My experience completing a loan refinance with PennyMac was great. Got great advice & help on what type refinance would benefit me most. After the process started, everything was completed via email and electronic documents, which I love since I am busy. Final closure also went smoothly. 

Megan Espana L.'s profile image
Megan Espana L. 
4 years ago

Nicholas did a fantastic job!!! Lots of communication! 

Clee R.'s profile image
Clee R. 
4 years ago

Refi was started by me. Looked at Quicken but very bad reviews. Since Pennymac handled our first loan went this way. Have been paying and extra $200 a month toward principle for a 30 year at a higher rate. Now paying same overall amount for 15 year and will save $15000 over the period of the loan. Was quick and easy. 

JOSEPH M.'s profile image
JOSEPH M. 
4 years ago

My only complaint was that there was an approximately 3-4 second delay during our telephone conversations. 

ELIZABETH M.'s profile image
ELIZABETH M. 
4 years ago

Scott and Nathan were professional gave concise directions and stayed in communication thru the whole process. Highly recommend Pennymac!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.