PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
Select a rating
Phillip K.'s profile image
Phillip K. 
4 years ago

Loan process was pretty easy. Everything was done via the phone and email. E sign was easy as well. My loan processor always was quick getting back with me. 

PETER B.'s profile image
PETER B. 
4 years ago

Andree Pinson was great. He had me signed up and on to the next team within hours. Nathan communicated well and answered every email I sent him. It was truly an easy process, especially compared with my previous loans experiences. 

JESSICA W.'s profile image
JESSICA W. 
4 years ago

I have requested a copy of my appraisal several times. This is the only part that is still frustrating with my experience 

Tamara C.'s profile image
Tamara C. 
4 years ago

The ease of submitting documents and knowing they were secure through the PennyMac portal. Also closing was a breeze and very accommodating. Great and friendly staff. 

PERCEVAL M.'s profile image
PERCEVAL M. 
4 years ago

All calls came from a main number but when I called that number I had to leave a message...if a customer is assigned a specific agent then his/her number should also be assigned so when contacted only their voice mail should come up not a general number. 

Matthew M.'s profile image
Matthew M. 
4 years ago

Very friendly and prompt service. 

Juan E.'s profile image
Juan E. 
4 years ago

quick time to close and fairly easy process 

CHRISTINA B.'s profile image
CHRISTINA B. 
4 years ago

Extremely easy process 

JOSE R.'s profile image
JOSE R. 
4 years ago

Process was smooth, to the point, and no fine details. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.