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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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Phillip K.'s profile image
Phillip K. 
6 years ago

Loan process was pretty easy. Everything was done via the phone and email. E sign was easy as well. My loan processor always was quick getting back with me. 

MICHAEL H.'s profile image
MICHAEL H. 
6 years ago

Cost of closing inaccurate 

MANUEL R.'s profile image
MANUEL R. 
6 years ago

Great costumer service, excellent professional that provided precisely information to all of our questions. Extremely happy and definitely recommend Pennymac and associates to anyone that needs to obtain a mortgage. Thank you very much. 

Rosalie C.'s profile image
Rosalie C. 
6 years ago

The ndividuals I dealt with were courteous, professional, knowledgeable, and efficient as well as personable and friendly. 

Tamara C.'s profile image
Tamara C. 
6 years ago

The ease of submitting documents and knowing they were secure through the PennyMac portal. Also closing was a breeze and very accommodating. Great and friendly staff. 

Matthew M.'s profile image
Matthew M. 
6 years ago

Very friendly and prompt service. 

Colin M.'s profile image
Colin M. 
6 years ago

In the plus column 1) the rate and terms that I got from PM were very good compared to other lenders and 2) when I was able to speak with people they were very helpful. However, I often had a hard time getting a hold of people. My first refinance application "expired" while I was trying to get an answer to a question about the closing documents, although no one had ever communicated an expiration date of any kind to me. There were other communication issues as well 

Juan E.'s profile image
Juan E. 
6 years ago

quick time to close and fairly easy process 

JOSE R.'s profile image
JOSE R. 
6 years ago

Process was smooth, to the point, and no fine details. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.