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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan process was pretty easy. Everything was done via the phone and email. E sign was easy as well. My loan processor always was quick getting back with me.
Cost of closing inaccurate
Great costumer service, excellent professional that provided precisely information to all of our questions. Extremely happy and definitely recommend Pennymac and associates to anyone that needs to obtain a mortgage. Thank you very much.
The ndividuals I dealt with were courteous, professional, knowledgeable, and efficient as well as personable and friendly.
The ease of submitting documents and knowing they were secure through the PennyMac portal. Also closing was a breeze and very accommodating. Great and friendly staff.
Very friendly and prompt service.
In the plus column 1) the rate and terms that I got from PM were very good compared to other lenders and 2) when I was able to speak with people they were very helpful. However, I often had a hard time getting a hold of people. My first refinance application "expired" while I was trying to get an answer to a question about the closing documents, although no one had ever communicated an expiration date of any kind to me. There were other communication issues as well
quick time to close and fairly easy process
Process was smooth, to the point, and no fine details.
PENNYMAC has a 4.5 star rating with 5,422 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.