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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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HUGO B.'s profile image
HUGO B. 
4 years ago

Everything was very clearly explained and the servicing of my account was top notch... Great job Pennymac ! 

Heyke K.'s profile image
Heyke K. 
4 years ago

Nathan communicated consistently, regularly, and accurately. I truly appreciated it. 

Gary H.'s profile image
Gary H. 
4 years ago

The agents clearly explained our questions. 

JIM H.'s profile image
JIM H. 
4 years ago

I have been with Pennymac for a few years now. Refinanced twice already. They are honest and up front with their answers. Answered all of my questions. Reassuring me why I stayed with them. 

Evan H.'s profile image
Evan H. 
4 years ago

They were very quick and easy. 

Adam W.'s profile image
Adam W. 
4 years ago

The process was done pretty quick. It took about three weeks for everything to be finalized. My wife and I are happy to have PennyMac as our mortgage company. 

RONALD B.'s profile image
RONALD B. 
4 years ago

Our experience was good and long despite pandemic. We are grateful for Mona's help. Thank you for allowing us to do this 

Eva C.'s profile image
Eva C. 
4 years ago

Everyone with PennyMac that I communicated with were all very friendly , understanding, and patient . I didn’t feel pressured , in fact I’m glad that they did all they could to keep us on track and be patient as well. I appreciate the clarifications made and the open communication that was provided . All my questions were answered. Thank you again ! 

Ashley J.'s profile image
Ashley J. 
4 years ago

I had several questions that I was told I could ask the loan officer. I emailed and called several times and no one ever answered an email or could answer my questions. This was frustrating. Denny answered our questions as it got closer to our close date but communication before that was lacking. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.