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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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HUGO B.'s profile image
HUGO B. 
5 years ago

Everything was very clearly explained and the servicing of my account was top notch... Great job Pennymac ! 

Heyke K.'s profile image
Heyke K. 
5 years ago

Nathan communicated consistently, regularly, and accurately. I truly appreciated it. 

WILLIAM Von S.'s profile image
WILLIAM Von S. 
5 years ago

Very fast and easy VA streamlined refinance 

ROBERT H.'s profile image
ROBERT H. 
5 years ago

The refi process was easy and quick. 

BARRY C.'s profile image
BARRY C. 
5 years ago

The entire process was clear, simple and communicated perfectly. Couldn't be happier! Great job Nathan. 

Evan H.'s profile image
Evan H. 
5 years ago

They were very quick and easy. 

Bill D.'s profile image
Bill D. 
5 years ago

Communication was great from all concerning my loan. Always answered my questions via email quickly. Only issue that needs improving is the website. The portal locked up and couldn't open most of the time. That's why the communication from individuals was so clear and quick. 

Eva C.'s profile image
Eva C. 
5 years ago

Everyone with PennyMac that I communicated with were all very friendly , understanding, and patient . I didn’t feel pressured , in fact I’m glad that they did all they could to keep us on track and be patient as well. I appreciate the clarifications made and the open communication that was provided . All my questions were answered. Thank you again ! 

Ashley J.'s profile image
Ashley J. 
5 years ago

I had several questions that I was told I could ask the loan officer. I emailed and called several times and no one ever answered an email or could answer my questions. This was frustrating. Denny answered our questions as it got closer to our close date but communication before that was lacking. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.