PENNYMAC

Francisco P. 

on Birdeye

5 years ago

Overall great experience. The process was completely digital which I loved. Thank you’ 

ANTHONY M. 

on Birdeye

5 years ago

Communication was trrrible. Responding to my calls, emails and voicemails was majorly lacking with most everyone I dealt with. Finally after nearly 4 months of waiting and having my sign date the next day, one detail changed on their side and completely stopped the process, delaying over a week, without any options to continue forward, until I came up with a way, in which the second sign date was made 20 minutes later. Would not recommend, regardless of rate environment 

NEBY I. 

on Birdeye

5 years ago

It was a straightforward process. Floyd and Nathan were flexible and provided support even in the COVID19 pandemic, and both were always available to answer questions at any time of the day. They Demonstrated care and support for the client. Thank you, Floyd and Nathan, for a job well done! 

Wallace D. 

on Birdeye

5 years ago

The loan officers were very professional. We love the Penny Mac web site and customer support. 

Anna V. 

on Birdeye

5 years ago

From the start of the loan process with Alfred Reams to the closing with Nicholas Batten this was the smoothest process I have ever been a part of. The Pennymac team was excellent and provided extremely professional service! Thank you Pennymac team! 

DAVID V. 

on Birdeye

5 years ago

Multiple times now I have had to deal with Penny Mac in regards to my initial mortgage or more recent Re-fi. They are ALWAYS efficient, timely and beyond professional. World class service. 

DANIEL G. 

on Birdeye

5 years ago

it was easy 

Eric H. 

on Birdeye

5 years ago

They communicated well about the process and kept me up to date on the status. 

Gary G. 

on Birdeye

5 years ago

Great working with Joe Kirleis from Penny MAC on our refi he was great with communication, call backs, emails when we had any questions or concerns.