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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Francisco P.'s profile image
Francisco P. 
4 years ago

Overall great experience. The process was completely digital which I loved. Thank you’ 

ANTHONY M.'s profile image
ANTHONY M. 
4 years ago

Communication was trrrible. Responding to my calls, emails and voicemails was majorly lacking with most everyone I dealt with. Finally after nearly 4 months of waiting and having my sign date the next day, one detail changed on their side and completely stopped the process, delaying over a week, without any options to continue forward, until I came up with a way, in which the second sign date was made 20 minutes later. Would not recommend, regardless of rate environment 

NEBY I.'s profile image
NEBY I. 
4 years ago

It was a straightforward process. Floyd and Nathan were flexible and provided support even in the COVID19 pandemic, and both were always available to answer questions at any time of the day. They Demonstrated care and support for the client. Thank you, Floyd and Nathan, for a job well done! 

Naomi H.'s profile image
Naomi H. 
4 years ago

The loan process went smoothly. 

DAVID V.'s profile image
DAVID V. 
4 years ago

Multiple times now I have had to deal with Penny Mac in regards to my initial mortgage or more recent Re-fi. They are ALWAYS efficient, timely and beyond professional. World class service. 

Justin M.'s profile image
Justin M. 
4 years ago

Slight bobble on the closing amount but overall it was a painless process 

Eric H.'s profile image
Eric H. 
4 years ago

They communicated well about the process and kept me up to date on the status. 

COVITIS S.'s profile image
COVITIS S. 
4 years ago

Excellent! 

Gary G.'s profile image
Gary G. 
4 years ago

Great working with Joe Kirleis from Penny MAC on our refi he was great with communication, call backs, emails when we had any questions or concerns. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.