PENNYMAC

GARY P. 

on Birdeye

5 years ago

This is my third loan with PM, they have always been professional, and on time. 

ROBERT Jones S. 

on Birdeye

5 years ago

There was confusion with the homeowners insurance and the numbers were still wrong at closing, which made our monthly payments higher than expected. The refi process took over 60 days. Our processor was very nice & informative. He was also quick to respond to our concerns most of the time. Overall, I feel that a local lender could have done better. 

Tara H. 

on Birdeye

5 years ago

Nathan worked quickly and promptly to questions I had and to get everything with loan and closing in order. Very pleased with PennyMac and look forward to working with now and in future. Nathan was very professional and kind I enjoyed working with him on our loan and closing. 

Edward F. 

on Birdeye

5 years ago

Relatively simple, although it seemed to take longer than we thought it would for a 'streamline' refi. 

Carl C. 

on Birdeye

5 years ago

Drew did a great job explaining the process and moving us along so that we stayed on schedule. 

Cheryl W. 

on Birdeye

5 years ago

Fast an easy, there every step of the way. 

RAMONA S. 

on Birdeye

5 years ago

Overall, given the volume of refinances during the pandemic, the entire PennyMac team was prompt, professional, and very helpful every step of the process. 

JAMES J. 

on Birdeye

5 years ago

Simple, fast, great communication, loved being able to close at my dining room table. All support personnel from beginning to end were very friendly and professional. Closed in record time compared to most companies I've used before. 

Johnnie Hugle J. 

on Birdeye

5 years ago

Straight forward, quick, saved money over the long haul.