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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had tons of issues with the whole process. Not sure if Covid19 had something to do with it. I could NEVER call and get a hold of anybody, I switched loan agent mid process without any notification, I had to instruct the loan person Shannon on what was very clearly wrong with the closing statement, even though I had that same discussion before with Afton Lambert. It was messy, unorganized, and stressful but I gave a 3 rating because the end product was what I expected.
We had emails or messages every other day asking for the same documents we had already given to the previous person who asked for them. We sucked it up and complied even though we were told that they would “put in a note” that the documents were received already. But as each new person looked at our case, they must have neglected to see these “notes”. The whole process was frustrating. Although Beth was a rose in a steaming pile of poop. She understood the situation and helped us close on time.
Great
Great from start to finish and super easy too.
I’ve had pennymac for both of my home mortgages and have been very happy with everyone that has helped me through the process. Thank you!
Quick, easy, and trouble free experience. Knowledgeable and pleasant staff. Made the process a breeze.
Everybody was very kind and informative I would recommend PennyMac anybody looking for a mortgage for a loan
Everything went smoothly from my first call asking about the 2.75% interest rate drop to the closing. Everyone in the chain was professional, kind, helpful, informative, and patient with all of my questions.
No comparison never did this before thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.