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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr Deion Smith was very kind and professional. He was easy to talk too! He made me feel comfortable asking him about all my concerns. Mr. Deion is a valuable person to have at Pennymac!
Penny Mac is a great lender! Easy to deal with and great customer service!
My refinance was so easy! The PennyMac Team kept me in the loop of every step and called just to let me know things were still going as expected. This process was Great thanks to Nathan! He was very informative and answered all of my questions clearly!
Great communication
having more communication with your person, easier ways to contact people with questions that may arise
The representatives I spoke with were great about returning emails and phone calls. The process was made easy by their attention. There were some peculiar scenarios that applied to my loan process, and they were able to get answers for me right away. The only stumbling blocks were some of the documents needed to be sent multiple times, and I felt that going into my closing, there was my loan might not be approved. Overall, I am satisfied, but felt that the level of stress was significant.
The value of I received from PennyMac was exceptional. I was serviced by the loan representative with excellence. Thanks for making this a smooth process and giving me peace of mind. Great Job!
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Had bad reception for my phone and thankful your team were patient with that and my crazy work schedule.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.