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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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William S.'s profile image
William S. 
4 years ago

My loan specialist was very knowledgeable and helpful. He called me every week to ensure everything was okay and I was well informed on the status of my loan. 

RICARDO Mena J.'s profile image
RICARDO Mena J. 
4 years ago

Everything was explained to me clearly. Deion did a great job answering all my questions and so so patient!!!! Thank you so so much! 

STEVEN C.'s profile image
STEVEN C. 
4 years ago

Everything went well but was told wouldnt have mortgage payment ffor july and august but you took out payment from old mortgage for july becuase other branches didnt have all the information tryed to continue direct payment like old mortgage but cant do until new loan acct # shows up in your direct payment office other than that everyone was great and very polite and professional thank you 

Dean W.'s profile image
Dean W. 
4 years ago

Fast response time and they didn’t tell us the correct closing cost had to pay more then they told us to pay 

Harry H.'s profile image
Harry H. 
4 years ago

Everyone from start to finish was prompt and professional. 

DAVID O.'s profile image
DAVID O. 
4 years ago

Very simple. Easy refi without any stress . Explained well and courteously. Start to finish a solid 10 plus. 

JAMES A.'s profile image
JAMES A. 
4 years ago

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John N.'s profile image
John N. 
4 years ago

Worked great! Thanks! 

MARK B.'s profile image
MARK B. 
4 years ago

Our loan officer was great but when it got to the loan processor it’s like we’d dropped off the radar. We couldn’t get in contact with him to have questions answered, we made mistakes because we couldn’t get the information we needed. Each time we called PennyMac we got someone different person. After many, many, many phone calls we were able to get the loan processors manager and he was able to help us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.