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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Ronildo Costa De S.'s profile image
Ronildo Costa De S. 
4 years ago

Communicate with me, I was left in the dark for most part of the process. If I ever need to refinance for sure pennymac won’t be my first choice. 

Anthony M.'s profile image
Anthony M. 
4 years ago

I appreciate thoroughness, courtesy & professionalism. 

Scott J.'s profile image
Scott J. 
4 years ago

Fantastic company! They made the entire refinance process nice and easy. We highly recommend them! 

CHELSEA M.'s profile image
CHELSEA M. 
4 years ago

On schedule with cash back! 

Gary W.'s profile image
Gary W. 
4 years ago

Elizabeth Bewen the loan processor and Dominic Cifarelli the loan officer are the only reason I didn’t give up with the loan process. They worked so hard to make sure it closed on time. They are amazing at their job. However, the rest of the Mac team stressed me out. Different people would call me asking for documents to be uploaded, not even taking the time to look in the uploaded documents to realize that the stuff was already sent. It was a very frustrating and stressful experience. 

Josh L.'s profile image
Josh L. 
4 years ago

I enjoy the fact i wont be constantly sold around to other companies. 

BENJAMIN K.'s profile image
BENJAMIN K. 
4 years ago

Awesome job. 

Marvin W.'s profile image
Marvin W. 
4 years ago

Julian answered my questions and walked me through some quest;ions I had. He made corrections to the loan documents as necessary. Others unknown had requested items that were already on file, so when I had tried to upload them again, I couldn't -- they were already there. It is people like Julian and Jeff that keep me coming to PennyMac for refinancing. Thank you again Julian, for making everything go smoothly! MW & JW 

Richard M.'s profile image
Richard M. 
4 years ago

too many people involved. lack of inportant communication. case at hand... asked what needed to be done so penny would not take a mortage payment in july. well, you did and thats bullshit and lack of communication on your part. how do you take out a mortage payment out on mortage the does not exist I expect that mones returned pronto including my escrow. you took money that was not yours to take. kind of like theft. big boys like penny should never make that error. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.