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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall experience was and is great. I always look forward to having a great company maintaining my loan looking out for my best interest. I'm so pleased and so glad I'm in the same company that has your back . You guys are great and keep up the great work to make people's lives better and easier.
We didn't need to resubmit alot of paperwork.
Smooth process, clear communications, and constant updates.
My loan process was quick, accurate, smooth, and timely. I have a great experience and all my questions were answered. I believe that PennyMac is a great company and I'm happy to have their service.
Our processing agent was a great guy - very likeable. But several things went wrong during the loan process. Our refi was delayed because someone failed to process our application on time. Took a call to find out what was taking so long. Once the final closing statement got to us it didn't coincide with the papers we had to sign to close. We ended up paying $50 more per month due to a calculating error on the statement. The silver lining? A few $s more due us by check.
Kept me posted all along step by step
My only complaint is that our original loan is with PennyMac and our Re-Fi is also with PennyMac. The 2 departments don’t communicate because our lending officer said not to make our June payment, but I got a call from collections department asking me to make a payment. It makes me uneasy knowing that I might have to fight to get any negative information removed from my credit report if a late payment is reported even though I was told by at least 3 or 4 people not to make the payment.
Good
Everyone was very kind and helped me in every way that I asked.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.