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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a great experience!
Smooth sailing, didn’t know much about the processing but we close as promised
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Overall easy process with good customer service.
The customer service was fantastic. I was very pared with the whole process.
The loan officer / m.a.c. Team was amazing and very knowledgeable. Answered all of our questions in a timely manner. Recommend flagging refinance accounts so that the Collection office does not call saying your loan payment is delinquent. Then asking if we are having problems paying our mortgage payment. By annotating/flagging refinanced accounts will prevent these calls. This was a painless process. Thank you!
Great support. Made the process very easy.
Staff was friendly and answered questions immediately. At times hard to get a hold of someone and got calls dropped during transfers. Overall, experience was great.
My overall experience was very good and I had no misgivings about the process. The communication was good, all my questions were answered. No surprises, the paperwork was in order and I had no difficulty understanding it. Any questions were answered to my satisfaction. This was an easy and painless process. I’m glad that I decided to contact PennyMac and go forward with my refinance. Thank you for a professional staff that was easy to work with.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.