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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was seamless, and they were able to have a notary sent out to my property address in order to sign the closing documents. Overall, the process had taken about 3 weeks or so, so very fast service!
Julian was a huge help.
N/A
My experience with PennyMac staff was nothing less than outstanding. They were always available to answer any questions I had and replied to my emails in a timely manner.
During this trying time I feel everyone went above and beyond at PennyMac.
Paperwork was never correct all the way up to closing. It changed 10-15 times, didn’t know my numbers going into closing. I scheduled closing for Wed, the guy was suppose to call me back to confirm after I spoke to my wife the very next day. Never did, then the date changed to that Friday. “Luckily I called you,” were his words to me. My thoughts exactly! Closing document was incorrect at closing, I called, Mac team couldn’t figure out why numbers were wrong. So he was reaching out to someone.
Carlton, along with Tate (my original loan officer), were above and beyond dedicated, knowledgeable, invested and professional. I could not have expected anything more from these two and the rest of the PennyMac team. They both deserve to be recognized for the phenomenal service they provide to individuals like me on a daily basis. They helped me turn the page on a new financial chapter of my life with the savings from this refinance and I am so grateful and feel so lucky to have had their help!
this is my second refinance with Pennymac and it was just as pleasant as the first time.
The title on my home was held a little different than your standard home loan. I purchased the property as a single man, but I had gotten married since then. I wanted the new title listed as a married man as his sole and separate property considering this is a second property for which she has never owned or lived. This created a number of problem. This is when I found out many of your employees don’t understand the various ways you can hold title. The first documents were wrong, the delay
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.