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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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William Ransing J.'s profile image
William Ransing J. 
4 years ago

I was very impressed with the process, it went very well, thank you Penny MAC, looking forward to a great relationship in the future. 

STEVEN M.'s profile image
STEVEN M. 
4 years ago

Very friendly staff 

Daniel K.'s profile image
Daniel K. 
4 years ago

This is our third transaction with PennyMac, and it was flawless. Our mortgage team communicated with us for every step of the transaction, and made it easy to understand and complete the process. It was a pleasure working with our lender of choice, PennyMac, and their team of dedicated professionals. Thank you to Robbie Winkler and James Muller for your excellent service! 

JASON S.'s profile image
JASON S. 
4 years ago

Loan process was very quick and smooth. I am 100% happy with my Refi! 

Christopher B.'s profile image
Christopher B. 
4 years ago

It was pretty easy and they worked with us. 

DAYNA M.'s profile image
DAYNA M. 
4 years ago

Deion' a really nice person but communication was really not there the way I would have liked was not able to get ahold of my L.O, when I did, I felt that I was bothering him. I realize this whole covid-19 thing kind of threw a wrench in everything but I so did not expect for my loan to take one week shy of 3 months to close and it took me calling & pestering to find out what was taking so long, come to find out it had to do with the subordinations and I jumped in and made sure they got done 

James C.'s profile image
James C. 
4 years ago

seamless experience 

Jennifer P.'s profile image
Jennifer P. 
4 years ago

The initial loan officer that I worked with would not respond to my e-mails after he turned the file over to the underwriting and closing team. I also e-mailed multiple documents as requested that did not get uploaded to my account and had to provide them again. I also requested a copy of the closing statement the day before closing to ensure it was accurate and I had to receive that from my title closing agent. I had to do a lot of the work for this refinance, I was disappointed with PennyMa 

Betty G.'s profile image
Betty G. 
4 years ago

Courtesy was always above reproach. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.