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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall easy process with good customer service.
Good
Everything was clear except the print out of the final closing, otherwise every thing went great.
The Pennymac folks I worked with were WONDERFUL! The closer, who I understand not to be a Pennymac person, however, was a bit more challenging. When I wanted to review a document, I felt pushed through it without adequate time to review and verify the information. It was also not uncommon for the signature page to be on top and I was expected to sign, and the closer seemed frustrated that I wanted to review the pages beneath, which were part of the document. I didn't love that.
Everything done in an expedient manner, all interactions were extremely professional.
The loan officer / m.a.c. Team was amazing and very knowledgeable. Answered all of our questions in a timely manner. Recommend flagging refinance accounts so that the Collection office does not call saying your loan payment is delinquent. Then asking if we are having problems paying our mortgage payment. By annotating/flagging refinanced accounts will prevent these calls. This was a painless process. Thank you!
Great support. Made the process very easy.
⭐⭐⭐⭐⭐
Beth and her fellow workers did an excellent job.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.