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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very smooth process for my VA refinance loan. I have dealt with PennyMac for the past 2 years on my initial home loan and everything has gone smoothly.
Ross Ahkiong is a credit to your company and a pleasure to work with. Everyone else was acceptable.
I don't believe the team did a good job of reviewing my loan - they automatically assumed I was a new customer, etc. A lot of times they would say it depends on if PennyMac will accept your loan amount or you as a customer. I had to remind them several times, I already had a loan with PennyMac - only refinancing for lowering the rate .50%. Knowing your customer and their situation is customer service #1 - overall it was a great process. Understand their busy!
Process was clear, quick, and easy. All my questions got answered throughout the process. Glad I went with PennyMac.
LLP
Had a great experience. I would recommend to anyone looking to refinance
Thank you.
good experience, very professional
Actually, your people were just outstanding!!! The process was so easy I had no stress. Your personnel were very professional and were able to answer all my questions without blinking an eye. The communication was with your agents was always on the ball and gave me a sense of security through every step of the process. Great Job!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.