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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I can't say enough how how pleased I am with my VAIRRL refinance experience with PennyMac. The entire process was completed much sooner than I expected. From my first phone call with Jesse to inquire and apply for the refinance to my further service and closing with Julian, I was impressed with their professionalism and felt like I was dealing with long time friends. Everything was communicated clearly and in a timely manner and any questions I had were quickly answered.
Representatives took time both by telephone and by e-mail to respond to my application details and questions. They were both professional in their presentation and allowed my sometimes basic questions the courtesy of complete and patient answers. Responses were same day or within a business day and all elements of the loan happened as described.
Very professional experience overall
As a combat veteran I expect the equal amount of service that I have given to this great country. PennyMac has gone above and beyond with it's services that were provided to me. I called to refinance my house to take advantage of a lower interest rate and was greeted by agent Dion Smith on the phone. Thought the entire process Dion was very patient and was in continuous contact through the whole process. I can't thank Mr. Smith enough for his professionalism and kindness.
Helpful and quick in reducing my monthly mortgage payment ! Thank you!
The team honored my initial request despite that rates moved up. I was given a credit to not lose me as a customer. It was appreciated and Andrew was great to work with.
The Mac Team were good communicators and made the process easy.
The refinancing process was easily done. Way easier than buying the house
Timeliness. Still have questions about the accuracy of the amounts on the closing documents. Left a message. No return call.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.