PENNYMAC

VICTORIA P. 

on Birdeye

6 years ago

Representatives took time both by telephone and by e-mail to respond to my application details and questions. They were both professional in their presentation and allowed my sometimes basic questions the courtesy of complete and patient answers. Responses were same day or within a business day and all elements of the loan happened as described. 

KEVIN W. 

on Birdeye

6 years ago

The entire loan process from application to closing was fairly quick. I was kept apprised of the status during each part of the process. 

Chase K. 

on Birdeye

6 years ago

Very professional experience overall 

RICHARD B. 

on Birdeye

6 years ago

As a combat veteran I expect the equal amount of service that I have given to this great country. PennyMac has gone above and beyond with it's services that were provided to me. I called to refinance my house to take advantage of a lower interest rate and was greeted by agent Dion Smith on the phone. Thought the entire process Dion was very patient and was in continuous contact through the whole process. I can't thank Mr. Smith enough for his professionalism and kindness. 

Douglas D. 

on Birdeye

6 years ago

Helpful and quick in reducing my monthly mortgage payment ! Thank you! 

Zachary A. 

on Birdeye

6 years ago

The Mac Team were good communicators and made the process easy. 

Randy C. 

on Birdeye

6 years ago

I currently have my mortgage with PennyMac and they were able to shorten the term of my loan at a lower interest rate, with fewer closing fees. My loan officer was also very informative and spoke in terms that I understood. 

June E. 

on Birdeye

6 years ago

The entire process was very efficient! 

VINCENT G. 

on Birdeye

6 years ago

Very willing to help and extremely knowledgeable