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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication throughout the entire process.
The entire process was very efficient!
Very willing to help and extremely knowledgeable
satisfied!
My Pennymac team walk me through everything which made it easier because some of that I just did not understand and they made it clear for me
I talked to 3 people at PennyMac and only 2 were helpful
Overall experience when talking to Rod Walker and My"esha Allen was great. I believe your service could be inproved if the customer did not have to talk to so many people. And in the process had to repeat the questions over and over to each respective person. It was impossible to get transferred to the main 2 contacts, let alone get them to call back when specifically asked. I stopped counting after talking to 8 different people. Also the constant barrage of e-mails and postal mail was ridicul
I had asked about closing with another title company that might have saved me about $800, but I never heard an answer, and your team just proceeded with closing with the more expensive company. Did they determine it wasn't possible to close with the cheaper company? Or did they just drop the ball and never look into it? I have no idea.
Communication
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.