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Peoria Ford Service
- Auto Repair
- Peoria, AZ
About this business
Peoria Ford is your trusted auto center in Peoria, AZ! Our dedicated team of Ford-certified technicians is here to meet all your vehicle service and repair needs, from oil changes and tire rotations to battery replacements and brake repairs. As a Ford service center, we utilize Ford OEM parts to guarantee your vehicle's reliability and longevity. We provide exceptional care for all makes and models, ensuring your car receives the attention it deserves.
Location details
9130 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
(Update 2/27/28) After the disaster with Peoria Ford's (Update 2/27/28) After the disaster with Peoria Ford's repair shop, I took the car to a personal recommended Auto Repair Shop "Sundance Auto Service & Machine Shop". The shop may not look as snazzy as Peoria Ford's, but the mechanics know their stuff. They quickly and correctly diagnosed the problem within a few hours and gave me a great price to do all the work. Apparently the "Vehicle Control Arms" needed replacement as the bushings were totally worn out. A dangerous s... read more
Normally I don't write reviews. Normally I don't write reviews. I'm just not the type to put people on blast like this. But in this situation I'm genuinely upset and heartbroken that I agreed to this. I would give a ZERO if I could. We got ROYALLY screwed. Anyways, my wife and I had walked into the dealership to look at the 2024 F-150 SXT. After test driving in we walked in to discuss numbers. Of course everyone was being so nice and welcoming because they just want the sale. (We gave them the benefit of the doubt that they ... read more
Bad to horrible experiences with service. Bad to horrible experiences with service. I should have never given them as many chances. Zero accountability from the service writer, the service Manager or the owner/GM Pat Hickey. More than 2 months later there has been zero attempt to correct their mistakes other than surface level apologies and a promise to look into it...2 months later still no resolution.
I got a call on labor day weekend from Tyler, wanting to I got a call on labor day weekend from Tyler, wanting to buy my truck for the labor day sale, I informed him that I was out of state and would be back late labor day and would be able to see him on that Tuesday, he checked with his boss and told me that I could still get the labor day sale pricing. When I came in on that Tuesday Tyler was off and I had to talk to Mason who knew nothing about what Tyler hade promised me.while going through the process of making a deal t... read more
Zero follow up on service Logan does not return Zero follow up on service Logan does not return calls Purchase a truck in April nothing has been fixed since then! Has a serious tire imbalance issue still not corrected charge me for rebalancing
Poor communication from advisor. Poor communication from advisor. I had asked Michael Quinton for pricing on aftermarket parts and was told they are not as viable as OEM so he didn’t recommend. I did NOT ask if they were as viable, I wanted a cheaper option for an ALREADY absurd pricing. Will not return.
Poor communication. Poor communication. Took over 24 hrs to respond to text (if at all). Major updates late on Friday which meant I had to wait until Monday to get answers to my follow up questions. Took a long time (almost 3 weeks). Would not hold a loaner for me. Forgot to plug in satellite to radio when dashboard was replaced.
Once the sale was completed I couldn’t get anyone to Once the sale was completed I couldn’t get anyone to answer questions, provide proof of certified used car, certified warranty and manufacturer warranty remaining. Also charged for LoJack, Zaktek, and unknown service contract. Still no one will provide explanation. I think I’ve spoken with a minimum of 6 managers.
Service department took my car Monday and said it Service department took my car Monday and said it wouldn’t be looked at until at least Friday. It’s my only car and was a major inconvenience getting back and forth to work. I could have brought it back when they were ready for it. Service person Spenser was very rude. Would not recommend this dealership even though it is 5 minutes from my house. Very poor customer service.
Frequently asked questions about Peoria Ford Service
How is Peoria Ford Service rated?
Peoria Ford Service has a 3.4 star rating with 498 reviews.
When is Peoria Ford Service open?
Peoria Ford Service is open now. It will close at 6:00 p.m.