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Peoria Ford Service

3.4

About this business

Peoria Ford is your trusted auto center in Peoria, AZ! Our dedicated team of Ford-certified technicians is here to meet all your vehicle service and repair needs, from oil changes and tire rotations to battery replacements and brake repairs. As a Ford service center, we utilize Ford OEM parts to guarantee your vehicle's reliability and longevity. We provide exceptional care for all makes and models, ensuring your car receives the attention it deserves. 

Location details

9130 W Bell Rd, Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.4498 reviews
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Whybother's profile image
Whybother 
a year ago

Vehicle was taken in for major transmission issues, Vehicle was taken in for major transmission issues, malfunctioning electric side step, A/C issue and rattle upon start. I was told that vehicle did not have any transmission or A/C issues, and no TSBs for transmission so I needed to come pick up the vehicle. I took shop Forman and easily replicated transmission failures a dozen times in a row - vehicle won’t downshift and falls into neutral at highway speeds so it’s very dangerous for merging and passing. I filed a NHTSA cl... read more

BWOLF4's profile image
a year ago

Tried calling my service guy for 3 days. Tried calling my service guy for 3 days. Never answered or called back. Checked 4 things on car would only let me use the diagnostic fee on one item. You got $209 when you could have made $1400. Just showed up and got our car. Will do repairs somewhere else. 

LANCASTERTRUCKING's profile image
LANCASTERTRUCKING 
a year ago

13 days to replace a/c compressor and when I get it back 13 days to replace a/c compressor and when I get it back it is no better than when I brought it in 

R.FERNANDEZ's profile image
R.FERNANDEZ 
a year ago

Brought my vehicle in to the service department for a Brought my vehicle in to the service department for a charging erro, had to have my battery changed when the manufacturer battery died and couldn’t be jumped by roadside assistance. The tow couldn’t be done until the 2 days after since it was the weekend. So I used an AGM battery. anyways the battery service light has been on. I took the vehicle in and they attempted to blame me for not resetting the battery sensor. And that they fixed the problem. Well the fact that the ... read more

mrlynnrose's profile image
mrlynnrose 
a year ago

The salesman promised to fix a blemish on the car door. The salesman promised to fix a blemish on the car door. The dealership literally went over the issue with paint and did not fix the problem. I have to pay over $1,100 to repair the blemish. The salesman hung up on my daughter when she told him she was not satisfied. The dealership could have fixed it probably for under $200 and that’s all it would have taken to build a good relationship. Instead I will never walk in that dealership again. And as a business owner in Peor... read more

robbincoltom's profile image
robbincoltom 
a year ago

Every time we have to bring our car in with an Every time we have to bring our car in with an appointment they seem to take forever. On this appt they had our car for 3 weeks and didn’t even think it might be a nice courtesy to wash the car. The rep we had was professional and nice but the service shop doesn’t seem to run efficiently. More organization is needed. 

PAM8720's profile image
PAM8720 
a year ago

I will never step foot in this dealership again…xxxx poor I will never step foot in this dealership again…xxxx poor customer service and unable to fix vehicle 

Stephied623's profile image
Stephied623 
a year ago

Took a week to just diagnose my car. Took a week to just diagnose my car. Took another 24 hours for them to contact my warranty company. The issue with my car was that the trunk wasn’t opening. They got the part for my car on Friday afternoon and didn’t even start working on my car until the following Tuesday. It took 2 weeks for them to fix my trunk. My husband also had to go in to the shop on Tuesday to open the trunk since the mechanics didn’t know his to open it without breaking it and charging us $400. I will never be b... read more

LAZONHOUSE's profile image
LAZONHOUSE 
a year ago

I felt I got ripped off. I felt I got ripped off. My wife called another place to fix the same problem. They quoted us 285.00 compared to 897.00 .I won't be coming back unless you make it right. 

Frequently asked questions about Peoria Ford Service

How is Peoria Ford Service rated?

Peoria Ford Service has a 3.4 star rating with 498 reviews. 

When is Peoria Ford Service open?

Peoria Ford Service is open now. It will close at 6:00 p.m.