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Pet Emergency & Referral Center

4.9

About this business

Pet Emergency & Referral Center Here When You Need Us! Pet Emergency & Referral Center has been serving the after hours and emergency needs for Palm Beach County's cats and dogs for over 20 years along with specialty surgical care for over 10 years. We always strive to provide the best possible medical care for your pet while maintaining affordable veterinary costs. We now offer internal medicine specialty services. We are a full service emergency and surgical center, fully equipped with all of the medicines, equipment, an... read more

Location details

3579 Northlake Blvd., Palm Beach Gardens, FL, 33403, United States

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4.9704 reviews
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Holly K.'s profile image
Holly K. 
rating
2 weeks ago

We have been coming to Dr. Lechner (part of the Referral Center) for 6 months, for our vizsla's spay incontinence. We were in the dark with why our vizsla was getting so many UTIs and having urinary incontinence (chicken and the egg scenario) and Dr. Lechner and the team helped us to diagnose and treat the problem. I felt very comfortable with the team, and did not feel pressured to do any tests or try any medications we didn't want to. They present you with all options and possibilities, with their extensive knowledge and ... read more

Carol M.'s profile image
Carol M. 
rating
a year ago

My heart is grieving for the loss of my dog my friend my pal a family member, during this difficult period in my life I want to thank the staff and dr who provided comfort and care at 3:30am this pass Monday for me and Zo. The compassion and care that the staff, the Dr, and everyone showed from the moment we walked into the end of Zo's passing I truly truly truly appreciate the kindness empathy, solace, understanding, patience that they showed to both me and Zoe God bless the staff and the doctor there for all they did to co... read more

Business response:

We are saddened by the news that you had to say good-bye to your beloved Zo and know that this is never an easy decision. Please know that our thoughts are with you during this difficult time. If we can be of any further assistance, don't hesitate to reach out (561) 691-9999 

Kimberley D.'s profile image
Kimberley D. 
rating
a year ago

The times I've been here wasn't fun but have always been satisfied with the care I received. The last time was before my pup passed (she passed at home) I brought her in because she passed out. When I could not get her out of my car they came out and helped me. They immediately took her back and started looking her over, which I appreciate. Then I had conversation with the vet and did blood tests...which can take a while. And though her outcome was not good, they gave me as many options as possible. I opted f... read more

Business response:

Thank you for sharing your thoughtful review, Kimberley. We appreciate your long-term trust in our hospital and you have our deepest sympathies for your loss. Please don't hesitate to reach out if you need anything. 

Dalton O.'s profile image
Dalton O. 
rating
a year ago

I'm currently sitting at the Pet Emergency Center while my dog is being cared for, this is my review based on a live experience happening now 10/19/2023 @ 3:30pm. I looked at the reviews prior to visiting and I was hesitant to be honest however sometimes reviews don't accurately reflect the service as they can be emotion based. I believe this location is a victim of that and I'm glad I went to find for myself. Pets are our children, and these reviews can hold more weight than any other service in my opinion. Pet Emergency... read more

Business response:

Thank you for sharing your wonderful review, Dalton. The qualities you described are the goals we strive to achieve for all of our clients and their pets. On behalf of the staff, thank you for trusting us with your pets' care! 

Meredith S.'s profile image
Meredith S. 
rating
a year ago

I hate to see the negative reviews for this place. I have brought multiple fur babies here since 2016 for various reasons and have received nothing but outstanding care and service. Please consider that this is an emergency clinic, so patients are triaged accordingly based on urgency. Unfortunately, that does sometimes mean there is a wait time, but it must be understood that emergencies are NOT first come, first served. Most recently, my kitty needed surgery and she was VERY well taken care both pre and post op. In the pa... read more

Business response:

Meredith, thank you for your kind review. We’re glad that we were able to provide care when your kitten needed it. 

Molly G.'s profile image
Molly G. 
rating
a year ago

Wonderful people. I rushed my senior dog here after he accidentally got into my marijuana gummies and was completely Disoriented. I was so terrified and ashamed but they brought him right back with open arms and immediately began treating and monitoring the situation. I want to extend a million thank yous to the tech Alexis, who took such careful and thorough care of my baby. She even went as far as to Financially advocate for us so I could Afford his hospitalization. It was incredibly empathetic and I am genuinely touched... read more

Business response:

Molly, thank you for your kind review. We’re glad that we were able to provide care when your pet needed it. Thank you for your visit and we hope that both you and your pet take care! 

Sharon C.'s profile image
Sharon C. 
rating
a year ago

I was referred to Dr Fiore because my Golden had cancer. she did surgery. everyone took great care of Rocko and they operate like a well oiled machine. I got phone calls at least 2 times per day while Rocko was in the hospital. Thank you PERC for everything 

Business response:

Thank you for your generous feedback, Sharon! Give Rocko some extra love from us! 

sara m.'s profile image
sara m. 
rating
2 years ago

If i could give 10 stars i would. our baby cheeto was hit by a car and although his injuries were too severe and we had to put him down, they made sure he was comfortable and completely took care of him. they did everything free of charge. i truly believe everyone here is heaven sent, they were kind, respectful and compassionate. i highly recommend this vets office. 

Business response:

Thank you for your touching remarks, Sara. Our hearts are with you during your tragic loss. Please reach out if you need anything. 

Paul M.'s profile image
Paul M. 
rating
2 years ago

This is a very caring facility. The vets are highly trained and experts in their field. Great 24 hour care does not come cheap, but we needed an expert for a pup that had a bad urinary tract problem. Sadly for us she was diagnosed with a cancer that was non-operable. They are helping us with the last phase as well. We are sad but grateful for their compassion and care. 

Business response:

Paul, you are in our thoughts. Thank you for your kind words. 

Frequently asked questions about Pet Emergency & Referral Center

How is Pet Emergency & Referral Center rated?

Pet Emergency & Referral Center has a 4.9 star rating with 704 reviews. 

When is Pet Emergency & Referral Center open?

Pet Emergency & Referral Center is open now. It is open 24/7.