Pet Emergency & Referral Center

Adam A. 

on Yelp

4 years ago

It's never a right time to say goodbye to a companion of 16 years, my own vet never returned the phone call about Randy, who broke his back leg jumping off a chair. It happens, and today was one of my worst ones. These folks were kind and treated me and my old pal with dignity. Dr Chris Lapsley, and the rest of the staff gave us dignity. We choose that for his age, there really was not going to be a "fix". They boxed him perfectly, and gave me a paw print memorial. This business had a heart. I needed that at that time. ... read more

Susan N. 

on Yelp

4 years ago

I can't say enough about what a lifeline these people were when It came to the euthanasia of my beloved Pomeranian. The veterinarian & the vet techs were all wonderful & compassionate people with a very sweet manner & professionalism when my Baron's trachea collapsed & he struggled to breathe. During this awful time when we cant be safely face to face they were still able to make me feel the care they' were to deliver to my little boy in the kindest way. His remains came back promptly & nicely done . I just received this car... read more

Karen P. 

on Yelp

4 years ago

Had a great experience with Dr. Hanson for our Rottweiler's ACL surgery. Friendly, knowledgeable, and professional. Would definitely recommend! 

Barbara D. 

on Yelp

5 years ago

Dear Dr. Hanson: Thank you very much for your compassion and care for our English Mastiff, Elvis. Your surgical skill and post-op teamwork with Dr. Francisco Torrado of Live Oak Animal Hospital in Vero Beach, allowed Elvis to recover smoothly. The staff at both veterinary hospitals were caring and courteous. We are very happy with the result and highly recommend both veterinary hospitals. Best Regards, James & Barbara Dean 

Samuel W. 

on Yelp

5 years ago

Saved my little Pomeranian from gall bladder failure. Immediate surgery to remove his gall bladder that saved his life. Excellent care and expertise in surgery was outstanding. Saved his life. No need to add comments to that!! 

Lisa P. 

on Yelp

5 years ago

These people saved our girl Stevie. A week ago Saturday she was acting odd. We brought her to our vet who determined she had a spleen that needed emergency surgery. During this pandemic we were freaked out even more. We rushed her to palm beach gardens and these wonderful people Took Stevie right in. They did an ultrasound and determined the spleen needed to be removed due to rupture. She lost blood and needed a transfusion. And there was a mass. Stevie had surgery and a transfusion and a total splenectomy . She remained th... read more

Charles G. 

on Yelp

5 years ago

We had a pet emergency last Friday, and we took our dog to Pet Emergency and Referral Center at 3579 Northlake Blvd in Palm Beach Gardens. They took us right into a prep room so we could make our dog comfortable while we dealt with paperwork. While we were filling out paperwork, they started triage. The staff was friendly, compassionate, and competent. They took our dog right into surgery to begin patching him up from the mauling he had received. They suggested we get some rest because he would be a while due to all the... read more

Mike W. 

on Yelp

5 years ago

I can't say enough great things about the Dr.'s & staff here! They not only saved my dogs life but the caring, compassion and excellent knowledge and quick responses was exceptional. I'm not a big online poster - but it really needed to be said Thank You so much Dr Hansen & Dr. West & EVERYONE there! 

Emma Y. 

on Yelp

6 years ago

Dr. Lechner is absolutely incredible. I am so blown away by Dr. Lechner and her teams' knowledge, professionalism, compassion, and most importantly, their ability to listen and communicate. Dr. Lechner provided a plan of action to help my miniature poodle, Nancy. After many visits to the vet with recurring digestive issues and coughing, I always left feeling uneasy with unanswered questions, no solution or diagnosis. Versus, when I left Dr. Lechner's office I felt at ease (almost relaxed!) as I was finally given the answers... read more