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Pet Paradise St. Augustine

4.5

About this business

Location details

125 Ponce Harbor Dr, St. Augustine, FL, 32086, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5513 reviews
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Susan S.'s profile image
Susan S. 
rating
10 years ago

All the Pet Paradise staff we've met are highly conscientious and extremely caring. The manager even advised me they are cautious about not allowing active playtime within the period of one hour before eating and one hour after eating, so as to avoid bloat. This is a life-threatening condition that poodles are prone to which I had been unaware of. They are diligent about documenting my requests. Puccini has mild hip dysplasia, and I know that they are careful to monitor him for pain. They monitor outdoor play very carefu... read more

Business response:

Hi Susan! Thank you so much for this great review, we really appreciate it! 

Angie W.'s profile image
Angie W. 
rating
10 years ago

Pet Paradise in St. Augustine has exceeded our expectations. I had a dog for 11 years and never boarded her. We now have two weimaraner rescues and we decided that boarding them was the best idea to ensure they got plenty of exercise and love. We toured a few other places that we would NEVER leave our dogs at for 5 minutes (and these were highly recommended places too). Pet Paradise was the cleanest place and the staff seemed great. So we just returned from our 7 day vacation. They sent us an email with pictures every ... read more

Business response:

Thank you so much for this great review Angie! 

Jane F.'s profile image
Jane F. 
rating
10 years ago

Mandy loves Pet Paradise! On arrival the staff is friendly & makes her feel at home. The facility is clean & smells clean too! She has stayed in the St. Augustine facility many times & comes home a "happy camper". We feel confident that she is well cared for. 

Kellie T.'s profile image
Kellie T. 
rating
10 years ago

Our Black Lab Duke LOVES Pet Paradise. Whether we are away for just a weekend or on a longer vacation, we can always be sure that he is well taken care of by their friendly and knowledgeable staff. Kellie Tyler Ponte Vedra Beach 

Business response:

Hey Kellie, Thank you so much for this review! We really appreciate your feedback :) 

Deborah S.'s profile image
Deborah S. 
rating
11 years ago

I've been taking my 7 yr old yellow Lab to Pet Paradise for about 6 years. We've used the Palm Coast and Airport locations, but primarily board at St. Augustine. The staff are fantastic and always remember our dog whenever we bring him in. They are always friendly too. A couple of years ago we boarded him for a week at Thanksgiving and while we were out of town I received an email video of our dog! It was such a nice surprise! The facility is always clean and the kennels are well kept. Highly recommend Pet Paradise! 

Tabitha T.'s profile image
Tabitha T. 
rating
11 years ago

Our little dog is usually afraid of new people and places but the staff at pet paradise is so friendly and understanding that she warmed right up to them! We've taken her several times and this last time she was straining at her leash to go in! Their facility is very clean and I've been happy with the care they've shown to our pet. 

Business response:

We're so glad to hear that your furry friend enjoys her visits to Pet Paradise! 

LA G.'s profile image
LA G. 
rating
12 years ago

This is a great place to board your pet wether it's for the day or overnight. The staff is great and friendly. You as we'll as your pet feel right at home. Highly recommend Pet Paradise! 

Jane W.'s profile image
Jane W. 
rating
13 years ago

I board my two dogs here pretty frequently, they were the only facility in town that had space when we first moved here last year & we had to stay in a hotel for 2 nights. Since then, I have used them many times and I frequently call with only a day's notice - it has never been a problem. The staff knows my dogs and genuinely seems to really like them. Our Doxie (who usually hates being boarded) actually trots into this place on her short little legs with her tail wagging like crazy, for her, it it a super fun time. It ... read more

Matt S.'s profile image
Matt S. 
rating
16 years ago

No complaints here. This is actually a pretty nice place, and the staff is very helpful and friendly, and the folks that take care of your pets seem to genuinely care for the animals and ensure they have a good time and are properly supervised. I took my dog in for grooming here, just gave them a call and made the appointment, and once I got there I just had to show my dogs vaccinations to ensure he was up to date. The groomer will actually come out and look at your pet with you and ensure that the haircut is just how you w... read more

Frequently asked questions about Pet Paradise St. Augustine

How is Pet Paradise St. Augustine rated?

Pet Paradise St. Augustine has a 4.5 star rating with 513 reviews. 

When is Pet Paradise St. Augustine open?

Pet Paradise St. Augustine is closed now. It will open tomorrow at 6:30 a.m.