Physicians Immediate Care

Challin M. 

on Yelp

7 years ago

I called the day before to schedule the first appointment of the day - an 8am appointment - for the following day so that I could go straight to work afterward. I arrived at 7:58 to doors that were still locked. Finally at 8:03 the staff member moseyed to unlock the door without making eye contact then walked back in without saying a word. She got back to the desk to ask what I needed. When I said I had an 8am appointment, she asked for my info as usual, which I provided and sat down. There was only one other patient who arr... read more

Julie J. 

on Yelp

7 years ago

I have used this clinic often. I think the doctors are skilled and wonderful. Unfortunately the front desk staff is so rude and unprofessional, I will no longer go to this immediate care. I made an appointment with a specific time online for my son. I arrived 30 minutes early. The woman at the front took my insurance card then ordered me to sit down. There was no please, no thank you'd... Then I noticed the screen which lists the patients names and wait times. My son's wait said 45-1hour. The screen listed 4 walk-in appointm... read more

Ewa S. 

on Yelp

8 years ago

Awful. Tried to give them a chance twice. Sorry, I don't feel like spending hundreds of dollars for someone to spend five minutes with me to tell me I need to eat chicken noodle soup and rest up. Especially when experiencing vomiting and not being able to breathe. Ugh. 

Mada L. 

on Yelp

9 years ago

Horrible experience. I came here before and the service was respectful. Today, I came with my daughter that had high fever. We checked in online and we got to the office we were told that it will be an hour waiting time. I was disappointed and frustrated as my 3 years old girl was not feeling well so I asked the front desk person if she can help me locate another clinic that could help us sooner. She looked at me and said "Do it yourself".I obviously did it myself, but really? Was is that hard to help someone? There was nobo... read more

Natasia O. 

on Yelp

9 years ago

I've been to this practice a few times now and am consistently underwhelmed. Today I went for a burn. The dr that came in didn't use hand sanitizer before grabbing gloves and then proceeded to touch my burn- far from sterile or gold standard care for a burn with open blisters. They offered to dress the burn but when the medical assistant came in with an open, used package of unsterile gauze, used tube of silver sufla cream and some tape I decided to pass. Not only should these items be sterile since burns have a high ris... read more

Rhonda H. 

on Yelp

9 years ago

Please be aware before going to this location...either one or two things has occurred, the website listing regarding the accepted insurance plans is incorrect or the staff needs to be more effectively trained on the accepted insurance. I have never used a urgent care/immediate care facility, however, due to my work hours, I was compelled to give it a try to avoid taking off a day of work. Before walking into the North Center Office, I called my insurance and medical group to determine if my insurance would be accepted at t... read more

Annie M. 

on Yelp

9 years ago

The girl who calls about past due bills is the rudest person I have ever spoken to. Shortly after the bill was past due, she called while I was at work. I asked if she could call back later or just leave a message because I wasn't in a position to write anything down. She quickly blurted out all of the details (which I couldn't capture), hung up, and did not call me back. I forgot about the bill because I didn't have any information about it. A few months later she called back on a Saturday to let me know it was going t... read more

Melissa E. 

on Yelp

9 years ago

This was a quick and painless visit but expensive. Their website states that a physician visit can cost as little as $70. I was charged $200 for a 5 minute visit with the doctor to look in my son's ears (I should say ear because the second he moved when she went to check his other ear she said lets just treat him, it's clear he has an infection). What is stated on their website about cost is very misleading, check it out! Next time I will go to my pediatrician for a sick visit, it actually costs less & they aren't afrai... read more

Jenna S. 

on Yelp

9 years ago

Staff was extremely rude. The desk girl must have thought she had a PhD herself and thought she knew it all. The male tech had more attitude then a 5 year old pageant princess. Don't go here if you're sick and miserable. It's not worth it at all. If I could give less than one star I would. STAY AWAY!