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Physicians Immediate Care

4.2
  • Chicago, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

3909 N. Western Avenue, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.2955 reviews
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Natasia O.'s profile image
Natasia O. 
rating
8 years ago

I've been to this practice a few times now and am consistently underwhelmed. Today I went for a burn. The dr that came in didn't use hand sanitizer before grabbing gloves and then proceeded to touch my burn- far from sterile or gold standard care for a burn with open blisters. They offered to dress the burn but when the medical assistant came in with an open, used package of unsterile gauze, used tube of silver sufla cream and some tape I decided to pass. Not only should these items be sterile since burns have a high ris... read more

Rhonda H.'s profile image
Rhonda H. 
rating
9 years ago

Please be aware before going to this location...either one or two things has occurred, the website listing regarding the accepted insurance plans is incorrect or the staff needs to be more effectively trained on the accepted insurance. I have never used a urgent care/immediate care facility, however, due to my work hours, I was compelled to give it a try to avoid taking off a day of work. Before walking into the North Center Office, I called my insurance and medical group to determine if my insurance would be accepted at t... read more

Annie M.'s profile image
Annie M. 
rating
9 years ago

The girl who calls about past due bills is the rudest person I have ever spoken to. Shortly after the bill was past due, she called while I was at work. I asked if she could call back later or just leave a message because I wasn't in a position to write anything down. She quickly blurted out all of the details (which I couldn't capture), hung up, and did not call me back. I forgot about the bill because I didn't have any information about it. A few months later she called back on a Saturday to let me know it was going t... read more

Melissa E.'s profile image
Melissa E. 
rating
9 years ago

This was a quick and painless visit but expensive. Their website states that a physician visit can cost as little as $70. I was charged $200 for a 5 minute visit with the doctor to look in my son's ears (I should say ear because the second he moved when she went to check his other ear she said lets just treat him, it's clear he has an infection). What is stated on their website about cost is very misleading, check it out! Next time I will go to my pediatrician for a sick visit, it actually costs less & they aren't afrai... read more

Jenna S.'s profile image
Jenna S. 
rating
9 years ago

Staff was extremely rude. The desk girl must have thought she had a PhD herself and thought she knew it all. The male tech had more attitude then a 5 year old pageant princess. Don't go here if you're sick and miserable. It's not worth it at all. If I could give less than one star I would. STAY AWAY! 

Kristen T.'s profile image
Kristen T. 
rating
9 years ago

(This review is based on my personal observations and experiences and is therefore a lay, not expert, opinion. I have visited approximately six doctors. In the interest of potential patients, I write this review to warn of an expensive and incompetent "practice.") Do not go to this facility if you have anything but a fractured bone, and can't afford the ER. That is apparently the most serious condition they are are able to treat. I cannot comment on the ability of these physicians to competently treat this or any other phys... read more

Kim B.'s profile image
Kim B. 
rating
9 years ago

I went here because I had a cough, tightness in my chest and that "sick feeling". I wanted to get antibiotics early so I didn't miss work. The doctor (I think Dr Shah) refused, saying it was probably viral, that I should just drink fluids and that I could come back if it worsened. Right - another $175.00 for nothing after getting sicker and missing work? No thank you. I called my doctor (what I should have done in the first place) and got the prescription I needed. Don't go here unless you feel like wasting your time and mon... read more

Emma R.'s profile image
Emma R. 
rating
10 years ago

Very unhelpful staff. I was trying to get detailed statements of payment from them and had a form I needed the doctor to fill out to file for insurance (because even though they take my insurance, they decided they weren't going to file for me in this one particular instance), but the person at the desk (I had to deal with two different individuals on two different occasions trying to get paperwork from them, and they were both the same--must be an epidemic with the staff at this clinic) just sat there and unapologetically ... read more

Michael E.'s profile image
Michael E. 
rating
10 years ago

The examination room was dirty as was the rest of the facility short of the waiting room. The nurse had poor bedside manners and the doctor was indifferent. In contrast I was seen within a short amount of time. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.2 star rating with 955 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.