Physicians Immediate Care

Carlye M. 

on Yelp

6 years ago

I have been feeling terrible the past few days with a terrible sore throat, white spots in my throat, nausea, etc... I went in yesterday and told them I think I have strep throat. The woman that swabbed me barely put the q-tip in my throat and sent it for testing. I was shocked a few minutes later when they told me I was negative. I asked if there was anything else that was wrong and the doctor told me it was a common cold and that I need to sleep it off. I asked if he could prescribe anything to help with the pain and he sa... read more

Ava W. 

on Yelp

7 years ago

I've been to Physicians many times at different locations and this one. I've ALWAYS had great doctors with such understanding and respect for their patients. Unfortunately, this last time was not so pleasant. Long story: I went in a couple weeks ago for a sore throat which I believed was strep (white dots in throat, fever, couldn't stand, dizzy, body hurt so bad, tonsils swollen, headache etc.) got tested for both strep and flu, fortunately they both came back negative. So the doctor said tonsillitis and I was put on antibi... read more

Challin M. 

on Yelp

7 years ago

I called the day before to schedule the first appointment of the day - an 8am appointment - for the following day so that I could go straight to work afterward. I arrived at 7:58 to doors that were still locked. Finally at 8:03 the staff member moseyed to unlock the door without making eye contact then walked back in without saying a word. She got back to the desk to ask what I needed. When I said I had an 8am appointment, she asked for my info as usual, which I provided and sat down. There was only one other patient who arr... read more

Julie J. 

on Yelp

8 years ago

I have used this clinic often. I think the doctors are skilled and wonderful. Unfortunately the front desk staff is so rude and unprofessional, I will no longer go to this immediate care. I made an appointment with a specific time online for my son. I arrived 30 minutes early. The woman at the front took my insurance card then ordered me to sit down. There was no please, no thank you'd... Then I noticed the screen which lists the patients names and wait times. My son's wait said 45-1hour. The screen listed 4 walk-in appointm... read more

Ewa S. 

on Yelp

8 years ago

Awful. Tried to give them a chance twice. Sorry, I don't feel like spending hundreds of dollars for someone to spend five minutes with me to tell me I need to eat chicken noodle soup and rest up. Especially when experiencing vomiting and not being able to breathe. Ugh. 

Mada L. 

on Yelp

9 years ago

Horrible experience. I came here before and the service was respectful. Today, I came with my daughter that had high fever. We checked in online and we got to the office we were told that it will be an hour waiting time. I was disappointed and frustrated as my 3 years old girl was not feeling well so I asked the front desk person if she can help me locate another clinic that could help us sooner. She looked at me and said "Do it yourself".I obviously did it myself, but really? Was is that hard to help someone? There was nobo... read more

Natasia O. 

on Yelp

9 years ago

I've been to this practice a few times now and am consistently underwhelmed. Today I went for a burn. The dr that came in didn't use hand sanitizer before grabbing gloves and then proceeded to touch my burn- far from sterile or gold standard care for a burn with open blisters. They offered to dress the burn but when the medical assistant came in with an open, used package of unsterile gauze, used tube of silver sufla cream and some tape I decided to pass. Not only should these items be sterile since burns have a high ris... read more

Rhonda H. 

on Yelp

9 years ago

Please be aware before going to this location...either one or two things has occurred, the website listing regarding the accepted insurance plans is incorrect or the staff needs to be more effectively trained on the accepted insurance. I have never used a urgent care/immediate care facility, however, due to my work hours, I was compelled to give it a try to avoid taking off a day of work. Before walking into the North Center Office, I called my insurance and medical group to determine if my insurance would be accepted at t... read more

Annie M. 

on Yelp

9 years ago

The girl who calls about past due bills is the rudest person I have ever spoken to. Shortly after the bill was past due, she called while I was at work. I asked if she could call back later or just leave a message because I wasn't in a position to write anything down. She quickly blurted out all of the details (which I couldn't capture), hung up, and did not call me back. I forgot about the bill because I didn't have any information about it. A few months later she called back on a Saturday to let me know it was going t... read more