This profile has been claimed by the business owner or representative.
Physicians Immediate Care
- Chicago, IL
About this business
Location details
3909 N. Western Avenue, Chicago, IL, 60618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Most disturbing healthcare visit Ever! I've waited a couple of months before writing this review because I was hoping the memory would leave my mind, but the memories of the trauma is still present. The place was empty so service was prompt. I spent more time disputing giving my SS# (no one requires a that anymore) than waiting for the APN. I went in for shoulder pain and Ashley the APN triaged me for 12 minutes asking questions about heart disease and heart symptoms. I get it- I'm an overweight, black woman over 50, but... read more
Went in with persistent abdominal pain hoping my suspicion of it being appendicitis was incorrect. They collected my information and told me they accepted my insurance. The physician saw me for approximately 2 minutes to simply press the location of the appendix and tell me to go to an ER. On the way out I tried asking about how payment/insurance worked so I could choose whichever option was cheaper. I was told "it doesn't matter, you're going to reach your out-of-pocket maximum tonight regardless". They billed me signif... read more
Business response:
Thank you for your feedback. Without knowing the full details of your visit, we can not offer you any information about what occurred. We suggest you contact our billing team to review the insurance claim; they can also help advise you what, if anything, can be done to rectify the situation. They can be reached at (855) 631-4563.
Worst experience ever had with a healthcare facility. The first time we walked in for a COVID test visit last week, we were told it was an hour and half wait and we got a call to inform us to come in. We had another walk-in today around 1:10pm and was told the same thing- an hour and half wait. Since we live nearby, we didn't mind the wait. We went back for lunch and kept waiting for the call. I checked my phone every couple minutes, but didn't hear anything from the clinic. So we walked in to check in around 2:50. Right a... read more
Pricing is very deceptive and the tech who did my covid test was very painful. I've had a covid test before by a mote gentle technique so I know you don't have to jab it in there like your trying to stab my sinuses to death.
Business response:
Thank you for your feedback, Josh. I'm sorry to hear that you are not happy with your visit to our clinic. To clarify, we will always try to bill your insurance first for the exam, and COVID test. However, we recommend you contact your insurance carrier for exact pricing because it may vary depending on your plan. If you decide to not use insurance, our self-pay prices are posted on our website. I apologize for the confusion.
A few weeks ago, my fiancé spent 2 days really ill in bed with what he thought was some kind of throat infection. Almost 2 weeks later I too started feeling unwell - headache, shortness of breath, dizziness, which all persisted a few days. As my parents are in their 80's, we decided I should try to get a Covid test. My fiancé called the closest healthcare facility to us - Physicians Immediate Care - who said no appointment was necessary and that I should come as early as possible the next morning. He jogs by this location an... read more
Business response:
Thank you for your feedback, Karla. I'm very sorry to hear that you aren't happy with your visit to our clinic. Our patients' satisfaction is our top priority and I'm disappointed that we didn't meet your expectations. I would appreciate the opportunity to discuss your experience with you further. If you could please email me at patientservices@visitphysicians.com with your contact information, I will get back to you as soon as possible.
I was here 4 days ago and was diagnosed with a bacterial sinus infection and prescribed augmentin. 4 days later, I've not improved. I can barley hold my right eye open. The pain on my head is unbearable. I've barely slept a wink since last week. I came back today and had to pay a second $60 copay. They don't even have "follow up" visit costs. This upset me. I saw a different PA today who was far more kind and compassionate, she suggested an anti-inflammatory injection and a round of prednisone for suspected inflammation an... read more
Business response:
Thank you for your feedback, Juli. I'm sorry to hear that you are not happy with your visit to our clinic. We take your concerns very seriously and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email me at patientservices@visitphysicians.com with your contact information.
I have an immediate care center that I typically go to when sudden illness strikes, and it is not this one. I went to this one because it's about 5 blocks from my job and I was feeling sick while I was at work. It all started when I woke up with a scratchy throat on Friday morning. I initially thought maybe I was just getting a cold so I rested up over the weekend, only to find myself with barely able to swallow by Monday. Additionally, my lymph nodes were swollen, I had white spots on my tonsils, nausea, low-grade fever, ch... read more
Business response:
Thank you for your feedback, Elizabeth. I am sorry you were not happy with your visit to our clinic. I would like to speak with you further about what occurred, as we do accept Medicare at all our locations. Medicare is a federal program that provides health coverage if you are 65+ or under 65 and have a disability. Could you please email me at PatientServices@VisitPhysicians.com with your full name and contact information?
I have been feeling terrible the past few days with a terrible sore throat, white spots in my throat, nausea, etc... I went in yesterday and told them I think I have strep throat. The woman that swabbed me barely put the q-tip in my throat and sent it for testing. I was shocked a few minutes later when they told me I was negative. I asked if there was anything else that was wrong and the doctor told me it was a common cold and that I need to sleep it off. I asked if he could prescribe anything to help with the pain and he sa... read more
Business response:
Thank you for your feedback. I'm very sorry that you were not happy with your visit to our clinic. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your contact information?
I've been to Physicians many times at different locations and this one. I've ALWAYS had great doctors with such understanding and respect for their patients. Unfortunately, this last time was not so pleasant. Long story: I went in a couple weeks ago for a sore throat which I believed was strep (white dots in throat, fever, couldn't stand, dizzy, body hurt so bad, tonsils swollen, headache etc.) got tested for both strep and flu, fortunately they both came back negative. So the doctor said tonsillitis and I was put on antibi... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.2 star rating with 972 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.