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Physicians Immediate Care

4.2
  • Chicago, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

3909 N. Western Avenue, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.2955 reviews
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A V.'s profile image
A V. 
rating
11 years ago

We went here today just because it's so close to our house & unlike minute clinic, they see children under 18 months! The staff was very nice, service was quick & the facility is brand new with many capabilities beyond what our needs were today. What I liked most was the fact that the MD we saw has over 15 years of experience in family medicine so I knew we were in capable hands. He was very thorough & not rushed at all nor was he quick to prescribe meds or order unnecessary tests just to pacify which I have found at other f... read more

Dan L.'s profile image
Dan L. 
rating
11 years ago

This place is great ! I stepped on a piece of fiber optic cable and a piece broke off deep in my toe..Dr .Macumber and his staff removed the wire and treated the infection.Very professional.frendly and affordable 

Nora F.'s profile image
Nora F. 
rating
11 years ago

I decided to try this place out as it is very close to my house and has extended hours. I was impressed. I was feeling awful for over a week (could barely stand or walk I would get so dizzy) and could not kick whatever was bringing me down. The doctor prescribed me an antibiotic and two days later I am feeling a whole lot better. The facilities are new and beautiful. The staff is friendly and I was pleased that a doctor is there at all times to see patients. They also have x-rays and full lab services so you don't have... read more

Grace C.'s profile image
Grace C. 
rating
11 years ago

I sliced my finger while preparing dinner for my birthday party. I knew I needed stitches, the cut was very deep and I could not stop the bleeding. I remembered getting a flyer in the mail and remembered where the center was. I did not want to go to the ER and spend my afternoon there. I needed help asap! I was taken to the Immediate Md on Western. I was greeted by a very caring staff who took my insurance info and got me back to get treatment. I met Dr. Macumber, who immediately made me feel relaxed and assured me he cou... read more

Robert R.'s profile image
Robert R. 
rating
12 years ago

There was no wait to get in aside from filling out the normal paperwork, and all the staff were really friendly and knowledgeable. I was happy they had an x-ray machine on site (many of these places don't) because I was unsure if I had broken a bone. The place was very new and clean-looking; I will definitely go back here if I have something else come up! 

Cari B.'s profile image
Cari B. 
rating
a week ago

Rudest front desk person I have ever encountered. I was going in for a work screening - I saw all the bad reviews, but figured it didn't matter for this. Basically threatened that I would have to pay for the employment screening. Wouldn't answer a simple question. Now I know to avoid like the plague when anyone in my family needs care. Worst healthcare experience of my life. 

Carrie H.'s profile image
Carrie H. 
rating
3 weeks ago

While I think the quality of care is good here, I checked my credit card statement at the end of the month and discovered a $360 charge to PIC along with the $25 copay to my insurance company for an August visit. I called the billing department and they stated that they charged me for the service and that I would be reimbursed once the insurance went through. That makes so sense. They had no idea what was wrong so how would they know what to charge. Also, the doctor is not on a reimbursement system. It's like going to the h... read more

Chrissy A.'s profile image
Chrissy A. 
rating
3 months ago

Don't go here. Wish I'd read all these one-star reviews before going. It's weird enough that you have to pre-pay for a service before you receive it, but on top of that it's a drab, austere place where my medical information was written down on a pad of post-it notes. This is a quote from their website: "X-rays & Diagnostics Quick and convenient testing WellNow Urgent Care provides X-ray technology and multiple on-site testing options, to take the guesswork out of your diagnosis." Their X-ray tech is NOT onsite, there's n... read more

Elena H.'s profile image
Elena H. 
rating
4 months ago

DO NOT GO HERE. I went in for an ear infection, which I had to go back three times to finally get the right care, but that's not the biggest issue. The billing is a scam, I do not have insurance so paid $175 up front. I was told this covered the visit and follow ups. A week later I get a bill for $150. There is no explanation on the bill of what that is for. I call billing immediately and speak with someone who said they will review it and I will get an updated bill in the mail. Go forward 5 weeks to now, i realize i never... read more

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.2 star rating with 955 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.