Physicians Immediate Care

Mary V. 

on Yelp

4 months ago

Scheduled an appointment for a flu test. I came in obviously extremely ill. They tried to charge me for the full visit, even though I showed them coming up as in-network in my insurance app and my insurance card showed the correct copay. They refused to call my insurance company to clarify. I left and drove to Endeavor where I was seen quickly and my insurance was run correctly. 

J .. 

on Yelp

6 months ago

This place is a scam. They passed off a Physician's Assistant (Patrick Stagg) as an actual Doctor. I only found out he was a physician's assistant and not an actual doctor when i double checked his prescription with ChatGPT, and it looks like he prescribed the wrong medicine. When I googled the "Doctor's" name, I saw him listed as a physician's assistant. I came here to see a Doctor, not a physician's assistant that prescribed the wrong medication! very deceptive and dishonest, and does not provide the correct care. Upd... read more

Northwest side chicago girl V. 

on Yelp

6 months ago

Slow process even when only one other patient is there. I also found it ridiculous that they can't think through the steps of what would we need to do next. They have a sign up with a miss spelling. When it was brought to their attention they said they knew, yet they keep it up. Why would you leave a sign up that conveys anything other than We are capable, intelligent, and you can trust us? 

Nelly H. 

on Yelp

9 months ago

billing is a nightmare. they will rob you. charge your card twice. hang up on you many times when you call. 

Cari B. 

on Yelp

9 months ago

Rudest front desk person I have ever encountered. I was going in for a work screening - I saw all the bad reviews, but figured it didn't matter for this. Basically threatened that I would have to pay for the employment screening. Wouldn't answer a simple question. Now I know to avoid like the plague when anyone in my family needs care. Worst healthcare experience of my life. 

Carrie H. 

on Yelp

10 months ago

While I think the quality of care is good here, I checked my credit card statement at the end of the month and discovered a $360 charge to PIC along with the $25 copay to my insurance company for an August visit. I called the billing department and they stated that they charged me for the service and that I would be reimbursed once the insurance went through. That makes so sense. They had no idea what was wrong so how would they know what to charge. Also, the doctor is not on a reimbursement system. It's like going to the h... read more

Chrissy A. 

on Yelp

a year ago

Don't go here. Wish I'd read all these one-star reviews before going. It's weird enough that you have to pre-pay for a service before you receive it, but on top of that it's a drab, austere place where my medical information was written down on a pad of post-it notes. This is a quote from their website: "X-rays & Diagnostics Quick and convenient testing WellNow Urgent Care provides X-ray technology and multiple on-site testing options, to take the guesswork out of your diagnosis." Their X-ray tech is NOT onsite, there's n... read more

Elena H. 

on Yelp

a year ago

DO NOT GO HERE. I went in for an ear infection, which I had to go back three times to finally get the right care, but that's not the biggest issue. The billing is a scam, I do not have insurance so paid $175 up front. I was told this covered the visit and follow ups. A week later I get a bill for $150. There is no explanation on the bill of what that is for. I call billing immediately and speak with someone who said they will review it and I will get an updated bill in the mail. Go forward 5 weeks to now, i realize i never... read more

Jill V. 

on Yelp

a year ago

Loved Physicians Immediate Care before they became part of Well Now.. doctors are great. However, Very disappointed in the billing processes since Wellnow took over. We have been going for years to Physician Immediate care and will no longer be going anymore, which seems to be the sediment of a lot of families in the area. We provide our insurance, which is NO co-pay for immediate care and then to be seen they advise per our insurance that we have to pay $98.09. Contacting the billing department is a nightmare, no emails or ... read more