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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I agree with all the other comments, buying a car from Pinnacle Nissan was the worst expereince of my life. They are incompetent, dishonest, pushy, abrasvie any bad adjective you can find probably applies. Paid way to much for a shitty car. Wish I would have seen this site first.
Before I start I must say this. Please ignore the four or so reviews below mine that have been rated 5. They all appeared within a short period of time and I'm absolutely convinced that the dealership pressured their employees to write these reviews. Not surprising then that one of the reviews is in ALL CAPS! You see, pressure is the name of the game there. I pulled into the dealership in my girlfriend's Accord (a deliberate ploy since they could not then evaluate my car for trade-in while I was out for a test drive). I indi... read more
I was shopping for a Nissan GT-R and found one advertised at Pinnacle on Autotrader. The MSRP was listed as $76,540 and the selling price as $76,740. I called and Asia Henderson identified herself as a Fleet Manager. I asked her to check to see if the price was correct and if the car was on the ground, still available. She put me on hold while she checked. She told me they still had the car and the price was correct. I told her I would set up an appointment. The next day I called about noon and talked to Jim, who also identi... read more
To be sure, the absolute worst dealership, as well as Pinnacle Nissan (will post another review there) I have ever dealt with. Pushy, dishonest, employees are taking cheap shots at other employees in front of the customer, management is absent or impotent to do anything to reign in their sales reps. Over priced and continue to push add-ons of outlandish services that are in no way neccessary. Just an all around terrible experience as well as service experience and quality of service. You would expect however that repeat busi... read more
I would never recommend this dealership. They install vehicles with custom wheels that do not properly fit the car and do not meet saftey requirements. The custom wheels rub and Pinnacle denies it when 2 other Nissan Dealerships have confirmed this along with several tire dealers. Keith Billings is very arrogant and believes he is the end all for Pinnacle Nissan and no one is above him. FOR THE YOUR SAFETY AND THOSE OF YOUR LOVED ONES - NEVER BUY FROM PINNACLE NISSAN
After one of the worst experiences I have ever had with a dealership, I am so glad I found this site. I have purchased many cars over my life and have never been insulted so much within a few hours. Not only did the numbers not add up correctly on the paperwork, they would not let up on the add on's. The goal of Pinnacle Nissan is to wear you down to the point of just wanting to sign so you can be done. I didn't fall for it. They not only lost a sale, they will never sell me a car. EVER!
I went into the dealership trying to do a trade. I got the usual run around about how they needed to find a car to bury negative equity in. And find me something more in my price range. After about 2 hours of negotiating and me putting more down then i had intended, we found a car that was agreeable and was basically what i wanted. Stephon was the finance guy, and of course the minute i step into his office to get my paperwork done, he begins to tell me how i need to get this coverage and that coverage and the warranty is ov... read more
BEWARE! BEWARE! BEWARE! BEWARE! I filed a grievance against them with the BBB. I havent heard one positive comment about this dealer. I can relate to every one of these peoples nightmares! My husband and I going throughh exactly everything everyone else is cpomplaining about. I bought a car that needed some minor repairs and were promised they would be taken care of, weeks later everyone is dodging us. Leading up to that they are VERY dishonest and they are VERY deceptive in their pricing. They never show you the bottom line... read more
I had been doing plenty of internet homework to avoid the whole dealership hassle, with no results.. After numerous unanswered email requests, I decided to actually take a call from Steve with the result of " I can't give you info over the phone or internet, you will need to come in." ( exactly what I wanted to avoid ). I agreed to go in due to the fact that all of the vehicles I was interested in where IN-STOCK. I arrived on time and waited about half an hour to be told that Steve was not going to be in.. The gentelman that... read more
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,943 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.