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Pinnacle Nissan

4.3

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Location details

7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.37,943 reviews
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Jamie989's profile image
Jamie989 
15 years ago

I wish that i had read all the negative reviews before going into this place. I should have gotten the clue from the salesman when he said within 5 minutes of me being there that "we have a bad rep, but we are trying to get better"(bruce). let me tell you, its painfully said to see a grown man like him lie and scheme the way he did. plus the guy didnt have a clue about the vehicle he was selling, nor did he know what options were standard on the vehicle. then when you tell him that it is supposed to be included in the base v... read more

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cgram76 
15 years ago

By far the most awful experience I've ever had with a car dealership. I would like to name the salemen I worked with but then this review probably won't get posted. The first guy I dealt with NEVER gave me straight answers to the important info I needed to know like what is the money factor? What is the cap cost? Residual value? Would never give me any facts at all! He would just call me 3 times a day being very pushy saying just come in and we'll give you a real whacked out deal! Well I did go in and they offered me a $565/... read more

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jackers23 
15 years ago

True CAR SALES MAN- higher prices than other places in the valley, do not recommend. They did not try and work with my price at all, they pulled all the sales tricks and they shouldn't have even shown we the car they did as they knew my budget! Not a good place to work with! 

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caralyn 
15 years ago

Without getting too lengthy in a comment, I just want to say that my husband and I feel that the salesmen invoved in our transaction were very dishonest in the overall sale of our new car. FOR US BUYING A CAR IS A HUGE DEAL, WE GET A NEW ONE ABOUT EVERY 10 YEARS. It is true that if you do not watch them like a hawk you WILL get ripped off for fees that should not even be offered for such a transaction. They got my husband to sign off on an extended warranty $2995.00 and two other exhorbatant fees, tire warranty $580.00 and G... read more

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mymarcie 
15 years ago

We went in to purchase a used car at the end of the year. Went through the usual 2-3 hour back and forth on the price of the car and the amount we would get for the trade in. Eventually agreed to a price on both but were surprised when the detailed pricing with fees came back with an entry for Zaktek for $297 as a permanent entry on the form. Told the salesperson we would not pay this and Pinnacle would not back off and said it was mandatory. We expressed that we thought this was a "sleazy" hidden fee. Sounds like this is pr... read more

toddro606's profile image
toddro606 
16 years ago

They were very dishonest and the price went up and down They were very dishonest and the price went up and down a couple times and when i agreed to a price they offered it went up again. They tried to tell me the car was going to auction tomm so if I wanted it I better get it now. Bad service and a horrible experience. I would never go back. 

Ihatepinnaclenissan's profile image
Ihatepinnaclenissan 
16 years ago

Pinnacle Nissan is ran by a bunch of liars. The customer service is terrible and they will lie to you about everything. The sales and finance people are very SHADY. Beware of the deals they offer with the purchase of their vehicles. I was promised something and it has now been well over a month. They said they would get it taken care of and when I called back they said this person who was handling my deal was no longer with the company. No one called to follow up with me. They said they would find out and call me back. No on... read more

mcdermd3's profile image
mcdermd3 
16 years ago

I built a Murano on line with Nissan and they emailed my request for a quote to Pinnacle. I have not heard a thing in a week. Nissan asked if I got a quote and I advised NO. I also emailed Pinnacle twice looking for a quote with no answer yet. Guess they don't want my business. 

Bryan Reid's profile image
Bryan Reid 
16 years ago

I went there because of a faulty audio circuit in my radio was affecting my a/c. When I received the car I was told that the tech felt the problem seemed to still be happening which meant that I needed a reconditioned radio. Since the problem was not evident at the time, I told him to wait on the radio until I had a chance to see for myself. Before I made it to the 101, I looked down at the passenger seat and noticed that I had about a 2" tear through the passanger seat. I immediately took the car back and had the rep look a... read more

Frequently asked questions about Pinnacle Nissan

How is Pinnacle Nissan rated?

Pinnacle Nissan has a 4.3 star rating with 7,943 reviews. 

When is Pinnacle Nissan open?

Pinnacle Nissan is open now. It will close at 8:00 p.m.