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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My wife, toddler boy and I all went to the dealer with one thing in mind getting the car we want. Well that is exactly what happened we did. Until 2 weeks later they came back and said they need more money down. Before we left we confirmed and asked if the loan will go through "we wouldn't give you the car if we weren't 99.99% sure we can get the loan approved" said the finance manager. Well guess we were the .01%. After a little research we found this is called spot delivery. We did return it but not till we got 2 weeks of ... read more
Business response:
I apologize for the inconvenience and your apparent frustration, we as a dealer have guidelines for what our lenders will approve but we also understand that every customer and situation is unique and sometimes we cannot control the outcome. We can merely present the customer with options and work within them to the best of our ability. Pinnacle Nissan is extremely customer focused and we regret losing you as a customer. We hope for another opportunity to serve you in the future.
This is the 2nd time in 2 years that this service dept has tried to sell me repairs or services that were not needed. This last time (10/31/11) I was told I needed $1267 worth of repairs and services. These included replacing the dirty air filter, replacing the dirty brake fluid, replacing the dirty power steering fluid, replacing the dirty automatic transmission fluid, and replacing the L & R lower control arms, whicch they said the bushings were split/leaking. I had had the air filterr and the fluids replaced earlier this ... read more
Did I get a good price at the dealership: Initially Yes. Did I get a good price at the dealership: Initially Yes. What happened: I was lied to and my intelligence was questioned. Details: While closing the deal with me, Vince and Jason informed me that to work the price for me, I need to go for NMAC financing. I was informed that I can prepay the amount after 45 days and I have nothing to lose since I will be provided 0% APR. Also I can pay whatever cash down amount I would like. (I wanted to do all cash deal but I agreed wi... read more
This "service" center doesn't even deserve one star. I went in for a 3 hour service and I was refused a pick up from the shuttle service. My option was to get dropped off and walk back in 113 degree weather. I'm sorry but is this not a car dealership??? I'm sure some lazy bozo is sitting in his cool cube that can drive 2 miles to pick me up. Instead im walking in the sweltering heat. Don't bother taking your car here because not only do they nickel and dime you on services but they barely provide a service doing so!! I even ... read more
This has to be one of the most shady dealership that I have been to. This experience is from around 4 months ago, so I don't remember all the employee names. I do remember that almost everyone has a manager title for some odd reason. I negotiated a great price on the car through email back and forth between few dealers and this dealer came out with best price, and everything sounded great at the beginning. Once my borther and I got there, saw the car, ok good. When it was time to do financing, they have to audacity to tell m... read more
This is the worst dealership ever. I used the Autotrader. Com link on there website which gives you a guaranteed price to trade in your car, or sell it to them. When I showed up at the dealership after making an appointment, the person that made the appointment was unavailable so they said they would have to call me later with the offer. 3 days and 2 emails later I finally got there offer which was 2000 less then there website quoted. When I asked why the reason I got was â??I didnâ??t see the vehicle but its because we dock... read more
We brought our Armada in for a recall repair. We were very disappointed fro numerous reasons: 1. Although this was a recall repair, the dealer did not provide us with alternate transportation while they were repairing the car. 2. They did provided us with an "Action Plan" to perform other "repairs," including a charge for $1800.00 to scan our vehicle for codes. A service that most service shops charge $0 - $200.00 for. 3. Clearly, this service station intended to overcharge us for unnecessary repairs. 4. We purchased additio... read more
i recently gave to great reviews reports but now im taking it all back. i got treated bad at the end..when came out to talk to tristan and rob i told them i had no money down or didnt have a co signer and they told me i didnt need that this happend on 1-11-11. They worked with me and they came up with a 2011 veras i signed my contract and it was good to go..i stopped back on the 1-14-11 to drop off my extra key to my tahoe that i traded in..I chatted with rob and tristan to make sure everything was still good to go and they ... read more
This dealership used a typical bait and switch ploy. The sales representative was unfriendly and offered no apologies for tricking me. I took my business to Power Nissan in Chandler and never looked back. This place sucks big time. Run from this dealership.
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,943 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.