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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
These guys are the worst guys some one can come across in a dealership. They do not have courtesy to talk to you just because they have good number sales going on the dealership. They are very good at trying to cheat you. they don't know how WORST and RUDE the behaviour they have cultivated over time. They order you to choose the car you want to buy rather than leaving the choices for the car owner. They do try dictate terms to you like as though they are the best in the world and they are ruling the world. the manager whom ... read more
DO NOT BUY FROM THIS DEALER!!!! OR ANY VAN TYLE DEALER! IF YOU DO MAKE SURE YOU READ ALL THE CONTRACTS THOROUGHLY! Sometime around Feb 2012 and started looking for a vehicle with new car salesman Vince. After many hours of me trying to walk away they would not let me. I am a woman and went in alone maybe that was my problem. Anyways. I finally got a deal on a 2010 370Z Nissan dark gray roadster touring with the sport package and it only had 9k miles! So I went through finance and dealt with Ray Garcia. Went through all the p... read more
Less that 3 weeks ago we traded in our 2010 Sentra for a 2007 Hyundai Tucson, the Hyundai is a lemon and has extremely an dangerous Issue with the frame. We took it back into the service department and within a week the problem (obvious fish-tailing) on the rear of the car was worse than it originally was. Nissan Pinnacle will not accept the car back, they have offered to fix it again however since this would be second time within 2 weeks we told them that was not a option. Now, at this point we have NO car and Nissan Pinnac... read more
STAY AWAY FROM GABE FLORES HE LIES AND STEALS YOUR MONEY FOR SERVICE YOU DONT NEED AND THEN WHEN YOU REPORT HIM AND YOU TRY TO MAKE A APPT HE TELLS YOU TO GO SOMEWHERE ELSE AND THEY CANNOT HELP YOU. I TRIED TO MAKE A APPT FOR SAT HE TOLD ME THEY HAVE NOTHING AND HE CANNOT HELP ME. I TOLD HI EVEN IF I JUST COME IN HE SAID NO. SO OF COURSE I KNOW HE LIES I CALLED BACK AND ROBERT HELPED ME GUESS WHAT THEY DO HAVE APPTS FOR SATURDAY SO I GOT ONE AGAIN STAY AWAY FROM GABE GABE GABE GABE FLORES I CANNOT STRESS THIS ENOUGHT!!!!!!!!... read more
They shoved me out the door in a big hurry with a car that had safety issues that had not been fixed and with a car that I did not want; promising to me that they would find a replacement car for me right away but that I could take the car home for now and they would continue to look for the perfect car for me. Now they have abandoned the search for the "right" car for me and I'm stuck with a car that they shoved me out the door with. I have called them every day for the last month asking them to make this right and they are... read more
I was there 5hrs and 45min. Totally unecceptable. No one new one knew what the other one was doing. Came back several times after agreeing the price I wanted then said he couldn't do it. All my options were not explained. Started out with another guy who showed me a new car with the wrong sticker on it.The only person I would talk to again is Richard Luna. I could tell he felt bad as things went bad. All I wanted to do is come done there to talk to Richard . I felt like I was attaced and never really did deal with Richard. A... read more
We bought a Jeep from this dealership. We also purchased the highest warranty offered to ensure that if we had a problem, it wouldn't cost us an arm and a leg to fix. A few months after we bought it we needed to use our 4wheel drive for the first time. We discovered that it was not working. Now, we are pretty sure it was sold to us broken, but, knowing that we had the warranty, we weren't too scared of what was going to happen. Turns out, the man who sold us the warranty did NOT offer us the highest one available and getting... read more
My wife, toddler boy and I all went to the dealer with one thing in mind getting the car we want. Well that is exactly what happened we did. Until 2 weeks later they came back and said they need more money down. Before we left we confirmed and asked if the loan will go through "we wouldn't give you the car if we weren't 99.99% sure we can get the loan approved" said the finance manager. Well guess we were the .01%. After a little research we found this is called spot delivery. We did return it but not till we got 2 weeks of ... read more
Business response:
I apologize for the inconvenience and your apparent frustration, we as a dealer have guidelines for what our lenders will approve but we also understand that every customer and situation is unique and sometimes we cannot control the outcome. We can merely present the customer with options and work within them to the best of our ability. Pinnacle Nissan is extremely customer focused and we regret losing you as a customer. We hope for another opportunity to serve you in the future.
This is the 2nd time in 2 years that this service dept has tried to sell me repairs or services that were not needed. This last time (10/31/11) I was told I needed $1267 worth of repairs and services. These included replacing the dirty air filter, replacing the dirty brake fluid, replacing the dirty power steering fluid, replacing the dirty automatic transmission fluid, and replacing the L & R lower control arms, whicch they said the bushings were split/leaking. I had had the air filterr and the fluids replaced earlier this ... read more
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,937 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.