Plano, Texas

ahmad a 

on BBB

5 years ago

after a series of unfortunate breaks in communication and unresponsiveness since I worked with pathlight 6 months ago, it was really refreshing to deal with Tiffany ***** earlier today. I was thrilled by her responsiveness, positive attitude, and immediate resolution of a fairly complicated lease addendum. I urge Pathlight to encourage other team members to adopt this attitude and help tenants make this a positive experience. Thank you Tiffany. 

Kira S 

on BBB

5 years ago

I have had some frustrating times dealing with Pathlight over the past 2 years. I connected with Tiffany Argee with the Midwest team, she was amazingly helpful and friendly. Definitely an asset to the company 

Vincent Family 

on BBB

5 years ago

I have very much enjoyed dealing with Pathlight. Particularly Ethan ****. I can only imagine how many folks they have to deal with who expect businesses to simply rewrite the rules in their contract specifically for them. I just wanted to say that for me and my family it has been a really great experience. We read through our contract before we signed it. We lived in a great house for a year and a half with zero issues with the house or Pathlight. Amazing what happens when you take care of your place and pay your rent on tim... read more

Deborah H 

on BBB

5 years ago

I would like to commend Tiffany ***** on her excellent phone presence in resolving an issue with my Pathlight account. Although, I feel Pathlight as a whole needs to improve there communication skills, Tiffany quickly got things back on track! She genuinely seems to care and is very competent in her follow through. Thank you so much!! 

Norine K 

on BBB

5 years ago

I would like to recognize a particular employee Tiffany Argee Midwest Team. She has a wonderful personality and went above and beyond to help me extend my lease. She is enthusiastic, positive, and follows through. I believe she is a major asset in her role as Lease Retention Specialist. Tiffany went above and beyond for me and it's truly appreciated. Thank you for great customer service and positive results! Thank you Pathlight for extending my lease, with the encouragement from Tiffany. 

Montae R 

on BBB

5 years ago

Tim ****** Very Professional and Represent the Company First Class and Always Customer Satifaction First. From Day One of Meeting Him He has Stayed The Same and Consistent Me and My Family Think Highly of Tim Parker. Thanks ****** ****** 

Destiny B 

on BBB

5 years ago

Very helpful and answers when you call for maintenance request.knew exactly what we needed. 

Kelley M 

on BBB

5 years ago

I am in Colorado and have nothing but excellent experiences and I am shocked by the bad reviews. I moved into a beautiful clean well maintained home. It was perfect. The refrigerator once stopped working and they sent someone out in a reasonable time frame and fixed it. I once received a complaint from the homeowners association that my Christmas lights were up past a certain time and they were polite and kind and asking me to remove them so I didn't get a fine. They always ALWAYS tell me about anything I owe up front. I fou... read more

Cheryl H 

on BBB

5 years ago

I would like to give my resident support specialist, ******* Agree, of the Midwest Team five stars. She has been more than helpful and patient in our renewal process while I was going through a difficult family situation. ******* was understanding and extremely professional and was the main reason we choose to stay in our property. Also, we did have an issue with our air conditioning going out during an extremely hot week and Pathlight got a repairman out to fix it within a day. The reason for my three stars is that it is v... read more