Plano, Texas

Deborah H 

on BBB

4 years ago

I would like to commend Tiffany ***** on her excellent phone presence in resolving an issue with my Pathlight account. Although, I feel Pathlight as a whole needs to improve there communication skills, Tiffany quickly got things back on track! She genuinely seems to care and is very competent in her follow through. Thank you so much!! 

Norine K 

on BBB

4 years ago

I would like to recognize a particular employee Tiffany Argee Midwest Team. She has a wonderful personality and went above and beyond to help me extend my lease. She is enthusiastic, positive, and follows through. I believe she is a major asset in her role as Lease Retention Specialist. Tiffany went above and beyond for me and it's truly appreciated. Thank you for great customer service and positive results! Thank you Pathlight for extending my lease, with the encouragement from Tiffany. 

Montae R 

on BBB

4 years ago

Tim ****** Very Professional and Represent the Company First Class and Always Customer Satifaction First. From Day One of Meeting Him He has Stayed The Same and Consistent Me and My Family Think Highly of Tim Parker. Thanks ****** ****** 

Destiny B 

on BBB

4 years ago

Very helpful and answers when you call for maintenance request.knew exactly what we needed. 

Kelley M 

on BBB

4 years ago

I am in Colorado and have nothing but excellent experiences and I am shocked by the bad reviews. I moved into a beautiful clean well maintained home. It was perfect. The refrigerator once stopped working and they sent someone out in a reasonable time frame and fixed it. I once received a complaint from the homeowners association that my Christmas lights were up past a certain time and they were polite and kind and asking me to remove them so I didn't get a fine. They always ALWAYS tell me about anything I owe up front. I fou... read more

Cheryl H 

on BBB

4 years ago

I would like to give my resident support specialist, ******* Agree, of the Midwest Team five stars. She has been more than helpful and patient in our renewal process while I was going through a difficult family situation. ******* was understanding and extremely professional and was the main reason we choose to stay in our property. Also, we did have an issue with our air conditioning going out during an extremely hot week and Pathlight got a repairman out to fix it within a day. The reason for my three stars is that it is v... read more

Rastonya L 

on BBB

4 years ago

This review regarding Alvin **** with Pathlight Property Management. I am a tenant in Douglasville, GA and I just wanted to thank you, Mr. Alvin. I feel that you have worked a miracle in and of itself. I think that might sum it up as I have finally reached a resolution regarding my issue with Pathlight. Someone finally reached out to me on September 24th, 2019 which is a month after I made several attempts to reach someone in the Texas office of Pathlight. I was told that they were not aware of my multiple attempted calls, e... read more

Jennifer J 

on BBB

4 years ago

I know there are other not so great reviews out there, but I am hoping to turn it around! Tiffany Argee on the Midwest team, is and has been with me since the beginning. She made sure that they had all my move in paperwork and everything in order and talked to me on the phone while I pulled up to my new rental and got the keys. Not too long after we moved in we noticed the basement would flood, no problem at all for the midwest team. The turnaround time from putting in a request online, to a plumber coming out, to a brand ne... read more

Lees M 

on BBB

4 years ago

Kurt **** Is my move-in Specialist, and he's Awesome, good customer service, very patient, respond to my email on time. he made my move-in very easy and smooth for me, thanks Mr. Reed for putting smile on my face.