Plano, Texas

Erica P 

on BBB

5 years ago

Been using Pathlight for 3 months. Our downstairs air went out on first month, upstairs air went out third month. Our downstairs bathroom had no hot water at move in. Our roof had a leak during a big storm. Yes issues will come up (that is inevitable) but every issue was handled immediately. They sent AC repair out on Sunday even. I am not a fan of ConService handling my water as I can not see what the actual bill states and my bill seems a bit high compared to other houses we have had but it's their policy and that's just t... read more

Hawanya H 

on BBB

5 years ago

I have been having lots of issues with scheduling maintenance calls as it always takes a very long response time. Since i had an emergency issue on my hands I called this time around and spoke to Tiffany Argee on the midwest team who was phenomenal. The service she provided is what is missed in my opinion nowadays. She listened to understand my issue and told me what action she would take immediately and also followed through when maintenance still failed to get my issue addressed she took further action and contacted anothe... read more

Tina C 

on BBB

5 years ago

Nice working with Tiffany ***** on the Midwest team 

Kimberly N 

on BBB

5 years ago

Great place to do business with. 

Matthew D 

on BBB

5 years ago

Pathlight maintains an active link of communication with their tenants. Any problems that arose while renting the home from Pathlight were addressed in a timely manner. My family and I appreciate Pathlight's wonderful customer service and maintenance staff. Thank You! 

Joshua R 

on BBB

5 years ago

I have only been with Pathlight for about two months and I can say with confidence that they are some of the most professional and compassionate group of people. Gary ********* and the midwest team have gone above and beyond to make sure that our move went smooth. I demanded a lot from them and they delivered every time. It's been a great experience working with them!! 

Jean D 

on BBB

5 years ago

We were very skeptical after reading the reviews. However, we can not say enough good things about Tiffany at Pathlight. She's made this entire process so far easy and stress free. She is an absolute blessing during this process. We are excited because if she is any indication of Pathlight and the type of company they are, we definitely made the correct decision. 

Emily B 

on BBB

5 years ago

I own two businesses and one of the most difficult things in any business is to be able to deliver consistent, positive customer service. Pathlight does this effectively! Every single person I've interacted with via email or phone has been phenomenal - especially Tiffany Argee and Kylie from the Midwest team!! You guys are understanding, helpful, organized and on top of things! Thank you for making my move so smooth. Keep up the good work! Emily, Kansas City, MO 

Big Time 

on BBB

5 years ago

Still in the beginning stages with Pathlight Property Management, but so far the process has been great. Everything up to this point has been straight forward and handled professionally. Tiffany ***** on the Midwest Team was very friendly and helpful, and provided all the information I needed prior to my move in.