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Polaris EPIC 8640 robotic cleaner
Works well for the most part but does not get small particles very well and does not get the waterline
Business response:
Hi Kirk, Thank you for your review. We think your pool would benefit from using a fine filter canister in your cleaner. Please respond to this email and provide us with your address and date of purchase so we can assist you with ordering a fine filter canister. All the best, Your Polaris Team
Did a great job keeping the small pieces of sand out of the bottom. Cleans the sides good. Very happy with it, so far. A good investment.
Business response:
Thank you for your detailed and positive review, Linda! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Pain to get set up to clean and a pain to get it out and put it away but it cleans the pool bottom well. Does not do good around corners or steps.
Business response:
Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Mpeer27. Your trust and satisfaction are our top priorities. We're sorry to hear that you're finding the cleaner difficult to use, as the simplicity of a robotic pool cleaner is a popular feature. If we can help improve your experience in any way, please contact us at (800) 822-7933 and our product specialists will be happy to assist. There are also operation and troubleshooting tips in the Owner's Manual that might be helpful. You can find the manual online at ht... read more
Robotic cleaner is easy to use....Light weight to carry....Does awesome job....Very happy with my purchase. Also the dealer I purchased from...Cline Pools were awesome to deal with.
Business response:
Thank you for the glowing and detailed review, Rita! We’re glad to hear you’re so happy with your cleaner and that you had a great experience with your dealer. We hope you enjoy your clean pool! Cheers, Your Polaris Team
Cleans ok. Leaves a lot of the small sand like material on the edges of the pool bottom.
Business response:
Hi Dana, Thank you for taking the time to leave a review. We’re sorry your cleaner isn’t picking up fine debris, and think your pool might benefit from using a fine filter canister in your cleaner. We would like to help you place an order for a fine filter canister. Please respond to this email with your address and date of purchase so we can assist. Hopefully, this helps significantly with the performance of your cleaner. All the best, Your Polaris Team
The Polaris works great and is very easy to use! Thanks for a great product!
Business response:
Thank you for your wonderful review, Elizabeth! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
It works great. I had a older Polaris 360 pressure-side pool cleaner. I always thought they were the greatest invention since sliced bread. These newer robotic pool vacs are a marvel. I am so glad I went with Polaris. The EPIC 8640 is easy to use and it does a great job.
Business response:
Hi Marc, Thank you for your review and for being a loyal Polaris customer! We are happy to hear you’re so impressed with the EPIC 8640 and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Easy setup. Cleans well. Easy to empty. Climbs walls great!
Business response:
Thank you for your wonderful review, Sean! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
After a significant amount of research, we purchased our Polaris robot pool cleaner April 10, 2022 from Pinch-a-Penny. We named it Henry after our 3 year old grandson. Henry works like a charm, fast , efficient and performs better than expected. Henry is so easy to use and clean and came with a cart to transport it when not in use. Would highly recommend the Polaris electric unit. Jus plug and run no pool pressure adjustments and easy to retrieve when finished.
Business response:
Hi James, We are thrilled to hear that “Henry” is performing so well in your pool. Thank you for your wonderful review and recommendation! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.