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Polaris EPIC 8640 robotic cleaner

4.7
    4.7255 reviews
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    Gregory T.'s profile image
    Gregory T. 
    on Birdeye

    2 years ago

    I had the Polaris 9550 Sport for 5 years. I tried to take care of it. I was prompt on removing it from the water, etc. However, it didn't last. We will see how this new one does. I'll be more careful, but I was already pretty OCD about the care. Basically, I don't have any hope for Chinese junk. That's not a slight on China. They will build whatever we want for the US at the price point we want. Really, it comes down to how much profit the company wants to make and can survive. The previous cleaner, and thi... read more

    Business response:

    Thank you for taking the time to leave a review, Gregory. We hope you find your EPIC 8640 reliable and effective. If there’s anything we can do to improve your experience, please let us know. We want you to be satisfied with your cleaner and receive support when you need it. Happy swimming! Your Polaris Team 

    Meshella B.'s profile image
    Meshella B. 
    on Birdeye

    2 years ago

    I absolutely love my robot cleaner!! Just put it in and push start!! I am amazed at how well it cleans the bottom and sides of my pool. Money well spent!!! I even have it a name, Adonis the pool boy🤣🤣🤣 

    Business response:

    Thank you for your positive and fun review, Meshella! We’re thrilled to hear “Adonis” is performing so well and that you’re so satisfied. Enjoy your pool time! Your Polaris Team 

    DANAY H.'s profile image
    DANAY H. 
    on Birdeye

    2 years ago

    I love the Polaris EPIC 8640. It has made my life so much easier. I set it and forget it. It does all the cleaning for me and does a great job at getting all the debris off the bottom and even the side walls. 

    Business response:

    Hi Danay, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team  

    Robert R.'s profile image
    Robert R. 
    on Birdeye

    2 years ago

    Does a great job picking up even the finest sand in the pool. 

    Business response:

    Hi Robert, We’re thrilled to hear your EPIC cleaner is performing so well. We appreciate your positive review and hope you enjoy your pool time! All the best, Your Polaris Team 

    Aaron H.'s profile image
    Aaron H. 
    on Birdeye

    2 years ago

    I got this hoe in February my pool looks A1 but like I said I’ve only had it a month so we gonna see about it. So far it’s great. 

    Business response:

    Thank you for your positive review, Aaron! We hope your EPIC cleaner continues to perform optimally. If there’s anything we can do to improve your experience, please let us know. Happy swimming! Your Polaris Team 

    Sara M.'s profile image
    Sara M. 
    on Birdeye

    2 years ago

    The device does a great job. We just had the pool resurfaced and the first run had quite a bit of debris (bottom only). The second run had much dirt from the concrete deck work (bottom and walls). Third run was much less (construction over at this time). I am very pleased with results. Only complaint is we need a longer cord so we can keep the unit on the porch and protected form the elements and have access to elec. outlet. We will need to install and outlet nearer the pool. Very satisfied. 

    Business response:

    Thank you for sharing your detailed and positive experience with us, Sara! We’re happy to hear your EPIC cleaner is performing so well. Thank you for providing feedback about the cord length. We will take your comments into consideration for future product developments. Enjoy your pool time! All the best, Your Polaris Team 

    Nancy H.'s profile image
    Nancy H. 
    on Birdeye

    2 years ago

    Great product, cleans the pool as well as a service. 

    Business response:

    Hi Nancy, Creating quality products that simplify your pool experience is what we aim to do every day. Thank you for your wonderful review! We hope you enjoy your clean pool. All the best, Your Polaris Team 

    Michael F.'s profile image
    Michael F. 
    on Birdeye

    2 years ago

    Works great in my pool. 

    Business response:

    Thank you for taking the time to share your positive experience with us, Michael! Wishing you the perfect swim. All the best, Your Polaris Team 

    Jennifer M.'s profile image
    Jennifer M. 
    on Birdeye

    2 years ago

    The customer service representative was very friendly & helpful. 

    Business response:

    Hi Jennifer, We’re thrilled to hear you had such a positive experience with our customer support team. We appreciate you taking the time to leave a review and hope you enjoy your clean pool! All the best, Your Polaris Team 

    Frequently asked questions about Polaris EPIC 8640 robotic cleaner

    How is Polaris EPIC 8640 robotic cleaner rated?

    Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews. 

    When is Polaris EPIC 8640 robotic cleaner open?

    Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.