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Polaris EPIC 8640 robotic cleaner
Epic8640 does a great job. I have a vInyl lined pool and at times it has a slight problem cleaning the seams in the vinyl but if I brush the seams before starting, it does fine. I am happy
Business response:
Thank you for your review, Kuruvilla! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
NICE MACHINE BUT DOES NOT GET DIRT IN ANGLE TRANSITIONS IN DEEP END OF POOL
Business response:
Thank you for taking the time to share your experience with us, John. We're sorry your cleaner isn't cleaning some areas in your pool. It could be that your filter canister is full or dirty. We recommend disposing of debris and thoroughly cleaning the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner. All the best, Your Polaris Team
The robot works great. The only minor negative is that the cord from the base to the robot is cumbersome to wrap and store.
Business response:
Thank you for your review and feedback, Leonard! We hope you enjoy your pool time. Cheers, Your Polaris Team
I like the vacuum cleaner overall. However, I live in an area where it is cooler in April when I like to open my in-ground pool. I discovered that when the water temperature is below 70 degrees, the vacuum cleaner is unable to climb the walls or do waterline cleaning. So, this feature is lost to me during the first month of my pool being open and will most likely be lost during the month of October before I close my pool. Otherwise, the cleaner does the job.
Business response:
We appreciate your review, Emily. If a robot product is no longer climbing well or doesn't seem to be ingesting large debris, the main culprit is usually a clogged debris canister. Carefully rinse the canister after every cycle and periodically use mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. Hopefully this helps, but if you need further assistance, please call us at (800) 822-7933. All the best, Your Polaris Team
Great vacuum cleaner.
Business response:
Thank you for your positive review, Anne! Wishing you the perfect swim. Cheers, Your Polaris Team
Excellent in every way.
Business response:
Thank you so much for your kind words, Ron! We really appreciate your taking the time to share your experience with us. Enjoy the extra swim time! Your Polaris Team
Being able to direct cleaner to places in pool is strongly recommended. Waste basket shoul have a cover
Business response:
We appreciate your feedback, Wagih, and hope your EPIC 8640 is keeping your pool clean. If there is anything else we can do to improve your experience, please let us know. Thank you, Your Polaris Team
Great costumer care!
Business response:
Thank you for sharing your positive experience with us, David! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great, as advertised
Business response:
Thank you for your review, Ronnie & Barbara! Wishing you the perfect swim. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 255 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.