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Polaris VRX iQ+

4.3

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.31,092 reviews
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Jody B.'s profile image
Jody B. 
a year ago

Had to have it in for repairs after only 2 months. It struggles to climb the walls, and does a terrible job in the edges and corners. 

Kerry R.'s profile image
Kerry R. 
a year ago

I had it for 4 days, three of the 4 days it had error code 10, I was able to restart it, but on day 4, it stopped running and stayed in the middle of the pool.got it out, took it to leslies pools for diagnosis, that wad on the 20th of June, and as of today the 29th I still do not have resolve, and no word from Leslis as to where it is or what they found. Not happy. 

Bob C.'s profile image
Bob C. 
a year ago

Map and directions was a fail. It was on overpriced rocky ride, with no destination 

David B.'s profile image
David B. 
a year ago

I need help with the phone app not connecting. I have asked for help 2 to 3 times and never got any help. Just an automated email that told me how to connect it - Exactly like the instructons that came with the product - however - it still will not work properly. So now I am stuck with a great vacuum without the app? 

Edward T.'s profile image
Edward T. 
a year ago

It doesn't clean the steps very well. Other than that it does a pretty good job. 

Gareth P.'s profile image
Gareth P. 
a year ago

Our last Polaris broke down just out of warranty and needed $1200 of parts to repair. We paid $1500 for it new. We have a small pool 33’ x 18’ x 5’ and used the cleaner most days over 2 years. We were pleased with the results even though it required two new leads and had multiple parts replaced (all through warranty). So we’ve decided to give it one more try, we will se it more sparingly and see how it performs. If it breaks down like the last one, then this will be the last Polaris we buy. If it doesnt then maybe we were ju... read more

Ivan S.'s profile image
Ivan S. 
a year ago

You the company, haven't done anything. As far as the pool robot is concerned, it is okay. It does multiple functions but it does not excel at one thing. Instead of having two robots to perform different functions, I settled for this. Not the greatest. Our family own lower cost units that perform certain functions better. Contact me at 9562890194 if you want honest fedback. 

Wayne S.'s profile image
Wayne S. 
a year ago

I bought the high-end inpool cleaner and its reliability is like a bargin basement unit. Additionally, the warranty group kept returning a unit that did not work out of the box. I was on my 4th supposedly repaired unit, that did not work when I had to go to the higest management level to demand a brand new unit. I was without my high-priced unit for the whole pool season. When I finally received my new unit our pool was closed and covered for the winter. I am in Charleston, SC which means we have an extensed pool season. Le... read more

David A.'s profile image
David A. 
a year ago

Keep getting error code 10 and you don’t have a customer service who answers the phone - waits months before they respond - product front sweeper doesn’t work 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,092 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is open now. It will close at 6:00 p.m.