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Polaris VRX iQ+

4.3

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.31,092 reviews
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Julie B.'s profile image
Julie B. 
2 years ago

Overall the machine is good, but have an issue with the caddy - the top keeps popping off whenever i try to move the caddy with the cleaner on the caddy 

Brian H.'s profile image
Brian H. 
2 years ago

If you have any warranty questions, they will NOT get back to you. You will get constant generic email replies that say we'll get back to you in 48 hours but they will not. I emailed them 6 times with zero responses. Then calling is even worse. Their message is always, "the have heavy call volumes" to call back during business hours but won't even tell you their business hours. No matter when you call, you're on hold until they automatically hang up on you to then say, "call back during regular business hours". I can h... read more

Mike Y.'s profile image
Mike Y. 
2 years ago

I bought this pool cleaner last summer. It worked for about 2 months then stopped working and was giving error code 10. I called Leslie’s to see if I could return it, they told me I couldn’t, but they could fix it. So I took it back to Leslie’s where I bought it for them to fix it. They had it for a couple days and called for me to pick it up. They said it was fine and worked perfectly for them and said it probably wasn’t working because my pool water might be under 70 degrees. Lol. I have a heated pool so that isn’t the ... read more

Michael P.'s profile image
Michael P. 
2 years ago

1. Could not get my refund of $50. Your program would only let me register. 2. Trying to clean algae. It just stirs the stuff around. 3. Does not scrub the walls . A $100.00 creeping crawler works 100% better. 

Carolyn O.'s profile image
Carolyn O. 
2 years ago

Thing never worked. Constant errors. In the shop more than we had it. Never received rebate. Was told that I would have 3 year warranty but only have 2. Waste of money and more importantly time and will let anyone that asks know that this product and brand is not the way to go! So very disappointed!!! 

Kenneth H.'s profile image
Kenneth H. 
2 years ago

Our older version climbed stairs this one can’t. The filter container needs emptied light comes on when it is essentially empty except for a little bit of sand making the indicator pointless. For the $$ this is disappointing. 

Anthony B.'s profile image
Anthony B. 
2 years ago

Well just purchased the fairly expensive Polaris VRX IQ+.. The box was delivered torn, but unit seemed to be fine. Assembled and after 15-20 minutes I get the ERROR10.. Tried everything that Polaris recommends and nothing. Seems to be when I give the cord a couple of light tugs the issue goes away for another 15 to 20 minutes. To say the least it pretty much stinks, and have determined that the cable must be defective, It does look like it is pinched in the swivel. I purchased at IN THE SWIM, they are reviewing whether I... read more

Anthony B.'s profile image
Anthony B. 
2 years ago

From the first time I used I get ERROR 10. Constantly shutting off every 15 minutes. It did this out of the box. If it did not have this design flaw it would be good. 

Bruce H.'s profile image
Bruce H. 
2 years ago

Pool has triangles and squares dirt spots that it won’t clean even after multiple pool scan clean modes and cord is constantly tangled up. It sucks 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,092 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.