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Pooch Hotel

4.9
  • Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9881 reviews
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Ann C.'s profile image
Ann C. 
on Birdeye

5 years ago

My dog is happy and tired! Thank you for taking such good care of him! 

Business response:

Thank you for you positive review Ann! It was our pleasure watching over Wilson, we hope to see him soon! 

Maria S.'s profile image
Maria S. 
on Birdeye

5 years ago

Pooch hotel was wonderful. It was my dogs first time and he was scared and didn’t want to come out of his room. The staff there called me several times and kept me posted on his progress, and they finally coaxed him out for play time . I highly recommend them ! 

Business response:

Thank you for the positive review Maria! We definitely like to keep close communication with Pooch Parents. We are beyond happy that with some tender, love and care Rocky was able to give us chance! 

Nigel S.'s profile image
Nigel S. 
on Birdeye

5 years ago

I always feel that my two boys are well cared for. 

Business response:

Thank you Nigel for the great review! We love having CJ and Tyson at Pooch Hotel. Its always a please having them around! We adore how close they are and how happy Tyson is to see CJ after CJ's play time. They are a great duo. Can't wait to see them again! <3 

Catherine J.'s profile image
Catherine J. 
on Birdeye

5 years ago

I was so nervous to board our girl, Abby. She is a rescue and I was so worried she would be scared and think we weren’t coming back. Well, we couldn’t have left her in better hands! the staff made sure she was comfortable and having a good time! They truly cared how she was. We loved the video camera feature in her room! Was lovely to check in on her! We will be back for sure! 

Business response:

Thank you for such positive feedback Catherine! We are so grateful that Abby came out of her shell for us. We truly enjoyed getting to know her and hope to see her soon! 

Kathy L.'s profile image
Kathy L. 
on Birdeye

5 years ago

My dog is always happy to go to the Pooch Hotel! 

Business response:

Thank you Kathy for the great review! We love Shelby and her spunky attitude. She always makes us smile <3 

Diane D.'s profile image
Diane D. 
on Birdeye

5 years ago

Benji and I have recently moved and are no longer in commuting distance to Pooch Hotel :( Benji has been going to Pooch Hotel for almost 2 years now. We are so sad to have to leave and look elsewhere! Speaking of which, I have looked at a few of the facilities up here in New Haven County and I am so disappointed in what I have seen... I took Pooch Hotel for granted! They may be a little more expensive, but you get what you pay for!!! As for any dog-parent, I want the best for my pup! I wish there was a Pooch Hotel up in the ... read more

Business response:

Thank you Diane for the great review and kind words. We truly miss Benji and we will never forgot both of you! We will always be here if you ever need any boarding or if you are ever visiting Norwalk. Hope Benji is doing well and give him a big hug from everyone at Pooch Hotel! 

Deirdre H.'s profile image
Deirdre H. 
on Birdeye

5 years ago

Had a last minute trip to Chicago, pooch did everything to help us make it happen. 

Business response:

Thank you Deirdre! We are so happy we were able accommodate Ollie and help ease your last minute travels :) 

Lisa A.'s profile image
Lisa A. 
on Birdeye

5 years ago

Great customer service, kind employees and genuine pet lovers! 

Business response:

Thank you Lisa for the great review! We love having Chilli board with us! We look forward in seeing him again <3<3 

Rosemary O.'s profile image
Rosemary O. 
on Birdeye

5 years ago

It was our first time boarding our dogs. We felt very comfortable leaving them and being able to watch them via the video. Will use their service again! 

Business response:

Thank you Rosemary for the great review! We had a great time getting to know Gimli and Lilly. We are so glad they did so well. We look forward in seeing them again soon! <3 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 881 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.