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Pooch Hotel

4.9
  • Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9806 reviews
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Amanda S.'s profile image
Amanda S. 
on Birdeye

6 years ago

Winston has a wonderful time Thank you for caring for him :) 

Business response:

Thank you Amanda for the great review! We always have a great time with Winston and love watching him prance around in play with all his friends. It is never a dull moment with Winston. We look forward in seeing him again! 

Nikki B.'s profile image
Nikki B. 
on Birdeye

6 years ago

The wonderful folks at Pooch hotel always take such good care of our rescue dogs. We feel they are safe, comfortable, and happy during their stay. It took us a long time to trust anyone with our fur babies but thanks to Pooch Hotel we do! 

Business response:

Thank you Nikki for your lovely review. We adore Penny and Toby as if they were our own. They always brighten our day :) 

Stacie V.'s profile image
Stacie V. 
on Birdeye

6 years ago

I like the socialization that my dog gets when she stays there. She has a room and is not in a crate. She spends most of her time on the floor with other dogs. I do wish that there was more human contact. My dog is a people dog who thrives on love from people. 

Business response:

Thank you Stacie for the review, and for letting us know what is working for you during Molly's stay. We take all feedback very seriously and understand your concerns. We loved having Molly stay with us, and we absolutely enjoy giving lots of love, one on one. However, we have found that focusing attention on one dog during the group play for too long can increase the level of competition/jealousy and risk of issues between dogs. We always aim to maintain a level of safety and a fun environment for all dogs in our play yar... read more

Nick D.'s profile image
Nick D. 
on Birdeye

6 years ago

I can’t say enough about the entire staff at Pooch Hotel. They’re caring and professional and I feel very comfortable about leaving my tiny 15 year old Maltese with them. 

Business response:

Thank you for such a great review Nick! Our little Molly is very precious to all of us! She definitely lights up our day when she is here!! 

Dave R.'s profile image
Dave R. 
on Birdeye

6 years ago

The people are just top notch and my pup loves his visits! 

Business response:

Thank you for such a great review Dave! Chasseur is one entertaining ball of energy! We are so glad to have him as part of the Pooch family. 

Peter R.'s profile image
Peter R. 
on Birdeye

6 years ago

Ella was happy to see everyone, and everyone was happy to see Ella, slept all day after I picked her up 

Business response:

Thank you Peter for the great review! We love Ella and miss her soo much! We always look forward in seeing her <3 

Elyse S.'s profile image
Elyse S. 
on Birdeye

6 years ago

Absolutely love the Pooch Hotel! I have only boarded my puppy one other time elsewhere. When I picked him up from the Pooch Hotel, the pup I brought home was the pup I dropped off. He was happy and we stepped right back into routine!! This is a wonderful example of the love and attention he recieved upon his stay from the wonderful staff. I was so happy to see him happy I immediately booked him for future boarding right then and there! Also, the grooming treatment he recieved was outstanding! I highly recommend the Pooch Hot... read more

Business response:

Thank you Elyse for the great review! We fell completely in LOVE with Rufio! He is such a good boy and did great for his first time in July. Welcome to our Pooch Family <3<3<3 

Gail A.'s profile image
Gail A. 
on Birdeye

6 years ago

Derby was well cared for and came back happy! 

Business response:

Thank you for such a great review Gail! It's always a pleasure having Derby at the hotel with us. His take it easy attitude is definitely shared with many in the hotel. We hope to see him again soon! 

Paul C.'s profile image
Paul C. 
on Birdeye

6 years ago

This was our first visit....everything went well. We will be back again this weekend! Everyone we spoke to was professional, caring and awesome! Skylar (20 months old) was treated royally! 

Business response:

Thank you Paul for such a great review! We are so glad to see that Skylar has continued to enjoy her time with us and has been back a few times. She is definitely a pleasure to be around, and she has made a great impact on her furiends! 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 806 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.