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Pooch Hotel
- Norwalk, CT
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
230 East Ave., Norwalk, CT, 06855, United States
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Clean facility but needs more staffers
Business response:
Thank you for the feedback Kara! We are glad to hear that your impression of our hotel is excellent. Also, we want to assure you that Corby along with each of our guests is properly cared for and loved by our staff at all times of the day :) Can't wait to see Corby for another day of daycare again soon!
POOCH Hotel could also be called, Peace of Mind Hotel. We couldn't even think of caging our dog in many of the local kennels and were not comfortable having someone come to the house to walk him for just a few minutes a day. POOCH Hotel was fantastic for our recent weekend trip. Though this facility is a little pricier than others, being able to see Sparky at all times on the camera was priceless. They even allow you to bring your dog's favorite toys and bedding so that they feel at home. The staff members are very nice and ... read more
Business response:
Thank you Carol for such an amazing review! It was truly an honor to meet Sparky. We are so glad he broke out of his shell and showed us his true self. He was an absolute joy to have at the hotel <3 <3<3
The staff was wonderful. I was able to call anytime without feeling like I was bothering anyone. My Rosie is not used to other dogs and was very nervous. The staff would pick her up and reassure her when she needed it. By the end of her stay she was used to pkaygroup. She was even crying when we left and wanted to go back inside.
Business response:
Thank you Tina for such a great review! Rosie is an absolute sweet heart! She has amazing snuggle skills and is a master at sucking us in with her cuteness! We truly can not wait for her to join us again, so we can spoil her rotten!! <3 <3
Thanks for always taking care of King!
Business response:
Thank you for such a great review Andrea!! It was awesome getting to hang out with King!! We were definitely missing him!! We truly hope we get to see him again soon! <3 <3
Great experience from the moment we walked through front door. Wonderful staff, made my fur-baby welcome and looked after. Definitely recommend.
Business response:
Thank you for such a great review Susan! It was great meeting Emma! She is such a a sweet heart and hope she comes to hang out with us again soon!
I absolutely love pooch hotel! The staff are professional and very friendly. The facility is fantastic and clean. I also love that I can check on my dog using the webcam link. My dog always leaves happy and tired!
Business response:
Thank you Diane for such a great review! Even when Benji is having one of his off days, he's still a pleasure to have at the hotel. <3 <3
my dog seemed happy, although I emailed several times to check on her and no one responded. The camera was at an angle that made the back half of her "suite" impossible to see, so I didn't catch a glimpse of her on the cam the entire time we were away.
Business response:
Thanks for the 5-star review Ashley! We would like to apologize for not getting back to you in a timely fashion as we appreciate this feedback. Also, simply let us know next time if you are having camera issues as we would be more than happy to try to assist. Give your little fur-baby Nancy Drew a hug for us :)
My dog Kash had an awesome experience at the Pooch Hotel. Kash has been there for daycare as well as to board. The staff obviously love dogs and Kash was really happy to come back. That is a telling sign. The last place we went was Best Friends and we did not have a good experience there. Kash was literally pulling to get away when we went a second time and he was limping when he came home. Pooch Hotel was a totally different experience. It is clean and bright and happy. And the staff is terrific. I highly recomm... read more
Business response:
Thank you Rita for the great review! We had a great time with Kash, he has made many friends both 4 legged and 2 legged. We can't wait to see Kash again! <3<3
Staff is wonderful and they were all ready for Jack’s stay. Friendly, knowledgeable and they all love dogs.
Business response:
Thank you Susan for the great review! We loving having Jack, he always brings a smile to our face! <3<3
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 806 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.