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Pooch Hotel

4.9
  • Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9881 reviews
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Leah L.'s profile image
Leah L. 
on Birdeye

6 years ago

your employees are very accommodating. The bathing cost is very reasonable and a great job is done bathing. 

Business response:

Thank you for such a great review Leah! We always have such a great time when Emma comes to join us at the hotel! We hope she come to join us again soon! 

Daniel and Sarah L.'s profile image
Daniel and Sarah L. 
on Birdeye

6 years ago

Staff are friendly and our dog is always happy to stay! 

Business response:

Thank you for such a great review!! Lila is always a blast to have here at the hotel. She has her snuggling skills down pat! We truly can't wait until she comes and joins us again. <3 

Madeline L.'s profile image
Madeline L. 
on Birdeye

6 years ago

We love Pooch! Our pup does too! We send her for daycare and boarding-- she always comes home happy and exhausted (: 

Business response:

Thank you for such a great review Madeline! We love when Sabi comes to hang out with us. We love that when she gets picked up that she retells you about here day! We truly can not wait for her to come join us again. <3 

Amy G.'s profile image
Amy G. 
on Birdeye

6 years ago

Trice, the groomer....remembered my dog Brody on only his 2nd visit in 3 months for a bath. She was so welcoming and attentive to my nervous, but friendly mutt. She went above and beyond to leave a detailed voice message about how well he tolerated the bath. Was impressed and appreciate the personal touch. 

Business response:

Thank you Amy for the great grooming review! Trizz has been a great addition to our Norwalk team and all our clients and their pups love her. She has completely fallen for Brody and can't wait to see him for his next appointment. We all look forward in seeing him soon! <3<3 

Leah L.'s profile image
Leah L. 
on Birdeye

6 years ago

They always take such good care of my lab, Primrose. She has been to Pooch for both boarding and daycare. She is always excited to go and leaves happy. They know all of her "quirks" and are so patient with her and give me updates every time I pick her up. 

Business response:

Thank you Leah for such a great review! It is always an exciting day when Primrose comes to hang out with her four legged, and two legged friends! We can not wait for to come join us again! <3 <3 

Gina C.'s profile image
Gina C. 
on Birdeye

6 years ago

Enjoyed playtime! 

Business response:

Thank you for such an amazing review Gina!! We are so glad that we had the opportunity to meet Lily! She was an absolute joy to be around. We hope she comes to join her new four legged, and two legged, friends soon! 

Martha E.'s profile image
Martha E. 
on Birdeye

6 years ago

My 2 dogs ( middle aged and older ) had never boarded away from home and they were nervous. The spacious room for them was great and Pooch hotel staff was kind and responsive to them and my various concerns. I called several times over the first few days and felt reassured about their well- being. Plus the webcam is a great tool!! Thank you! 

Business response:

Thank you Martha for such a great review! We all had such a great time getting to know Billie Jo and Kaylee! They have stolen everyone's heart and we are honored to have them as part of the Pooch family. We truly hope to see them soon! <3 <3 

Marie G.'s profile image
Marie G. 
on Birdeye

6 years ago

We have never boarded our two dogs aged 11 and 9 and were naturally concerned about their stay. The staff were very informative, warm and friendly when I dropped the dogs off. The facility is spotless! The webcam availability during their 'playtime' was a great feature as we could see them interacting with the other dogs. It was reassuring to see them every day! When I picked them up several staff members took the time to talk about how they enjoyed our dogs and that was GREAT!! Will def. board them again!! Thank you so m... read more

Business response:

Thank you for such a great review Marie! It was an absolute pleasure meeting Bear and Shadow!! We all definitely had an amazing time hanging out and getting to know each other. We truly can not wait for them to come join us again! <3 <3 

April V.'s profile image
April V. 
on Birdeye

6 years ago

Turbo enjoyed his stay at Pooch, as he always does. 

Business response:

Thank you April for such a great review! We love when Turbo comes to hang out with his two legged and four legged friends!! We hope to see him soon! 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 881 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.