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Pooch Hotel
- Norwalk, CT
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
230 East Ave., Norwalk, CT, 06855, United States
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Great Job and wonderful staff!
Business response:
Thank you for such a great review George! Charlie was such a pleasure to have for his spa services. Our groomer Beatrice can't wait to have him in the salon again!
Nothing I can think of! My dogs love Pooch Hotel therefore I love Pooch Hotel!
Business response:
Thank you for such an amazing review James!! I can definitely speak for the entire staff to let you know that you and your perfect gentlemen are loved right back!! <3 <3 <3
We were having days of extreme cold with snow and I couldn't take Bo for his normal outing. So I started looking for alternatives for Bo. Remembering the great service you provide at Thanking, I decided to try Pooch Hotel for Playtime. I was totally satisfied: great service, fully engage staff; all at a pleasing price. Will definitely be back with Bo. Jim Edwards
Business response:
Thank you for such a great review James! We are so glad we were able to get Bo out of the cold and in to have some fun with his four legged friends! We can not wait for Bo to join us again!
The staff is great and is always happy to see us and our dog. Just as important our dog is happy to see them. We bring her once a week so she can run around and play with her dog friends. The two things that keep them from getting five stars is no outside space for the dogs and having them take her for a 20 minute walk costs almost as much as we pay to have her there for the day.
Business response:
Thank you for your review Sandra and Dave. We are glad to see you were able to take advantage of our current outdoor hike package, as unfortunately we do not offer outside space for our guests at the moment as you mentioned. However, we are working to keep promotions like these as an option as to create a better value for our Pet Parents and of course we will continue to keep you posted if there is anything we feel will benefit you and Shelby. Thanks again!
Our dog loves to play but also likes down time too and I feel like PH keeps an eye on all of that. Our dog is also around people all day so having him stay at PH and not feel lonely is important too. PH seems to balance play and rest but also keeps him happy and that is the most important thing. At pick up he seemed content and relaxed so we know he was taken care of! :)
Business response:
Thank you for such a great review Patricia!! Angus is our big ball of furry love!! He's pleasure to have at the hotel and we can not wait for our play date together!!<3
Is there a room to have 15 minutes of 'one-on-one' time that involves retrieving a ball or other tough toy?
Business response:
Thank you for such a great review Christopher!! Carolina is always a perfect lady and Dallas is a perfect gentleman when they are here!! For an additional cost you always add some Personal Play time for Carolina and Dallas. You can purchase as single sessions or you can purchase one of our packages during your next stay. If you would like any further information please feel free to give us a call at 203-838-4451.
Always a wonderful experience for Charlie and Paityn. They always leave so happy and I love that each and every staff member knows who they are. Amazing staff!
Business response:
Thank you Elise for the great review! We love having our little Charlie and Paityn spend time with us at Pooch. Every time we see their little faces walk through the door it brings a smile to ours. We are so happy to have them as part of our Pooch Family <3<3
Everything was great. Intake and exit is always quick; my dog’s belongings are ready; he had a bath as requested; he was happy and exhausted!
Business response:
Thank you Laura for the great review! We always have a great time with Melo. He is such a sweetheart and can't wait to see him again! <3
Great experience for me and for my dog. Groomer was terrific. Facilities very clean. Staff friendly and helpful and easy to book appointment
Business response:
Thank you Rebecca for the great review! DJ is such a handsome well behaved boy and we can not wait for him to visit again! We look forward in seeing him and his golden smile <3
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 881 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.