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Pooch Hotel
- Norwalk, CT
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
230 East Ave., Norwalk, CT, 06855, United States
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The staff is very good at making us and our dog Shelby feel glad to be there. Shelby loves to go there every week to see her people and dog friends
Business response:
Thank you for the great review! We always look forward in seeing Shelby every week for some playtime and our amazing outdoor walks together <3
I was nervous boarding my 10-year old golden retriever, who up to this point had never been “hoteled”. I shouldn’t have worried. Thanks to the great staff and facilities she did fine. Pooch Hotel was great!
Business response:
Thank you for the great review! We loved having Chloe stay with us. She adjusted very well and loved hanging out with her 2 and 4 legged friends. We look forward in seeing Chloe again <3<3
Staff was very friendly and made both me and my pooch feel very comfortable! Also Iike that dogs playtime can be viewed w smartphone or PC. Def plan on returning,and would recommend to a friend
Business response:
Thank you for the great review! We are so happy to have met Clayton. He had a great first day of daycare and we look forward to seeing him again! <3
Reduce cost and stop penalizing your regular customers with increased prices for certain holidays.
Business response:
Thank you taking the time to provide us with the feedback Nigel. We value our loyal clients who have been coming to Pooch since the beginning and I am glad to be able to speak to you about all your concerns. Please feel free to reach out to me at any time. On another note, it has been an amazing year being able to watch CJ grow from a tiny puppy to the handsome pup he is now and seeing Tyson be such an amazing big brother. Thanks again for your time and loyalty and we can’t wait to see you soon!
Such a great place. My dog looks the cutest she ever has due to the great job they did on her haircut! She smelled so amazing too!!! Very clean environment and what a great and fun place to bring your dog to! I will definitely be using them also for boarding! Best place and great people who take great care of your dogs !!!
Business response:
Thank you for the great review! Our Groomer Trizz loved Mia and said she was the sweetest little girl <3 We have added the $10 off February promotion for your next grooming. We look forward in seeing Mia again!
I noticed that when I dropped my dogs off at 11:00am there were no dogs playing in downstairs room... And when I picked up at 4:30pm there were no dogs playing in the room? When do they have playtime during the day? A schedule of what the dogs do all day would be nice. What to make sure my dogs were not in their room the whole time they were at pooch
Business response:
Thank you Heidi and Jim for the great review! We had a ball with Buster and Cooper during their last stay. I apologize that you were unable to see them in play when you dropped off and picked up. Our play sessions for all the dogs are from 8AM-11AM and 1PM-4PM. They also get a potty break in the morning before play and in the evening before bedtime. If you have any other questions or concerns please feel free to conatct us at any time. We look forward in seeing Buster and Cooper again! <3
It was wonderful I got a day of errands done and a peaceful evening after Emma spent the day playing with the puppies
Business response:
Thank you for such a great review Leah! We had a fabulous time with Emma! It was the biggest pleasure to meet her and we are overly excited that she will be spending Wednesday's with us! <3 <3
make sure dogs always have water. Thumper drinks a lot of water
Business response:
Thank you Paul for the great review! We had a blast with Thumper and can't wait to see him again. Just to clarify, we always make sure water is available at all times for all dogs, even the ones who love to play with their water bowls :) We look forward in seeing Thumper <3
I’ve been trusting the fine people of Pooch Hotel with my 15 year old Maltese’s care for a couple of years. I can leave her and know for certain that Molly will receive the finest care. Molly is never nervous when she realizes where she’s going and is very comfortable there. Thank you, Pooch Hotel, for taking such good care of my little girl.
Business response:
Thank you Nick for such an amazing review!! Molly has stolen everyone's heart!! We can't wait to spoil with her all the hugs and kisses the next time she comes to snuggle with us!! <3 <3 <3 <3
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 807 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.