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Pooch Hotel
- Norwalk, CT
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
230 East Ave., Norwalk, CT, 06855, United States
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Our baby Bodhi Boy has been going there since he was a teeny tiny puppy! We trust the pooch more then anything! Thanks for always being so reliable !
Business response:
Thank you Kelly for the amazing review! We are so happy to have Bodhi with us at Pooch Hotel. Can't wait to see his wiggly self run to see all his 2 and 4 legged friends :)
The employees are great! They take very good care of my dog. Making reservstion are easy.
Business response:
Thank you Margaret for the great review! Our Boy Nash is always a pleasure to have at the Hotel! We always look forward in spending time with him when he visits us at Pooch <3
Check in and check out were great . . . you were expecting us (great) and you emailed my receipt so I didn't have to try to grab a credit card and sign a receipt while wrestling with two dogs eager to go home. Moreover, the receipt was accurate -- also great! I appreciated that you made a list of everything I brought and returned what was left of it. The webcam access is great (can you invest in anything higher resolution?) -- which is a double-edged sword because it bothered me to see my dogs tagging along behind the perso... read more
Business response:
Thank you Kaye for the great review! We enjoyed having Katy and Thor stay with us over Christmas break. Thank you for your feedback in regards to our cameras, we are always grateful for feedback that will help us improve our services in any way. We value and love all the dogs in house as if they were our own. As they crave human interaction, we too crave our furry friends attention so we do understand your concerns. We have found that singling out a dog during play may effect the group dynamic and safety of the other guests.... read more
Senior (person) discount ;-) Our dogs seem to enjoy their stays, and often pull toward the door when we walk by.
Business response:
Thank you Johnson for the great review! We love having Morgan and Sherry visit us at Pooch Hotel. It is always nice to see them on your walks :) We do now offer special discounts like Senior, military, and business discounts to our clients. Please feel free to stop by or give us a call for more information. We look forward in seeing you guys soon or seeing you walking by the Hotel <3
Our dogs had a fantastic stay. Love that we can watch her on video. Only way to make it better, would be to take the dogs outside for walks
Business response:
Thank you Elizabeth for such a great review! It was great being able to spend the holidays with Cece. We do offer outside hikes for an additional cost, and now until 2/1 we are offering a package deal on the outside hikes. Please feel free to give us a call. We'd be so excited to see Cece. <3
I've put my dogs into another kennel previously and tried Pooch Hotel when they were booked. I am never going back to the old place! I love that I can see my dogs while I am away and that they are being active and played with! I love that they are not in cages but in suites - we had the standard suite and honestly, it was great! They had room to move around! They normally come home completely wired and crazy, but they were tired from all the activity! Definitely will be booking their next vacation with Pooch Hotel!
Business response:
Thank you Donna for the great review! We had a great time with Lucca and Betsy! They were lovable happy pups and Lucca definitely kept us on our toes :) We look forward in seeing Lucca and Betsy again <3
Our dog, Murphy, LOVES the Pooch Hotel!
Business response:
Thank you Kristen for such a great review! Our boy Murphy is such a pleasure to have at the hotel. We can't wait to have him back to romp around with us!!
Staff is always friendly and accommodating! On our last stay, our pup was able to get a picture with Santa too! Thank you Pooch Hotel
Business response:
Thank you Kelsey for such a great review! Jules looked so adorable with Santa! He has one of the best smiles! We all can't wait to hang out with him again. <3
We have been very happy with the doggie daycare at Pooch. The staff is very friendly and professional. Our dog is always excited to be dropped off and the webcam access is a nice perk.
Business response:
Thank you for such a great review Beth! I think I can speak for the entire staff and say that Jake holds a very special place in all of our hearts. He brings so much happiness to the building!!
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 807 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.