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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
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Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Mother’s Day
Love the ambiance there! The food is amazing and our waitress Beth was awesome!!
Business response:
Hello Sandra, Thank you for taking the time to share your feedback, we are happy to hear that Beth took such great care of you! We hope you'll come and see us again soon.
Ordered Pellegrino but it never came. French fries soggy and not fresh, filet was a bit over cooked. Not going to disused me from eating here. I’ve been 4 times. This was worst of my 4 visits.
Business response:
We are very sorry to hear you were unhappy with the quality of your dinner on Saturday. Here at Portico, we try to make sure every customer has a great experience. We will be working with our staff to fully address the concerns you raised to help prevent them in the future. We really appreciate you taking the time to share your feedback and hope to see you again soon!
Outstanding in all facets. Great atmosphere. Attentive service. Food was great.
Business response:
Hello Joe, It was a pleasure taking care of you on Friday. Here at Portico, we try to make sure every customer has a great experience and we're happy to hear that yours went so well. We really appreciate you taking the time to share your feedback. We hope you'll come and see us again soon!
We have had dinner at Portico a few times. The food is always very good as is the service.
Business response:
Hello Jerry, Thank you very much for your review of Portico. It was a pleasure to serve you and we look forward to you coming back again.
The food was phenomenal. The service was excellent. And the restaurant was beautiful.
Business response:
It was a pleasure taking care of you. We really appreciate you taking the time to share your feedback and are happy to hear that your experience with us went well. We hope you'll come and see us again soon!
The food was outstanding. The service was ok. They need to invest in steak knives with serrated edges. I took time to remove all the remaining roasted garlic cloves and put them on my plate for the leftover steak I was bringing home; however, the waitress discarded them and the lovely grilled lemon I wanted as well. I guess you need to tell them if you want these 'extras'. I thought I made it pretty obvious to wrap them up, but make sure you speak up. Otherwise, the food was absolutely delicious and my steak was cooked exact... read more
Business response:
Thanks very much for your review of Portico. We've taken your thoughts to heart and we are working with our staff to fully address the concerns you raised. We appreciate your kind words and professional demeanor. We look forward to serving you again in the future.
Food was awesome!! Carie makes the best martini ever !!!
Business response:
Michael, Thank you so much for your kind words. We're happy to hear that Carrie took such great care of you! We look forward to serving you again in the future.
Start with a cocktail and a Kobe meatball at the bar with the best bartender there Carrie O'Brien. Then have dinner at Portico ....whatever you choose will be excellent. I recently had the special which was a 3-tiered fresh tomato and Seafood concoction that was out of this world. I thought the bisque was a bit bland but hubby's tenderloin was to die for. And he ordered fries on the side which were excellent! Hubby goes there to gamble and we both love the food at Porticos!!! A very special place.
Business response:
Hello Katie, Here at Portico, we try to make sure every customer has a great experience and we're happy to hear that Carrie helped make that happen! We really appreciate you taking the time to share your kind words. We look forward to serving you again in the future.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open tomorrow at 4:30 p.m.