Portico at del Lago Resort and Casino

doozie 

on OpenTable

a year ago

The waitress told us she couldn't serve us bread because it was still frozen. The salads tasted dirty, like the lettuce wasn't washed, the steaks had no flavor at all. We were very disappointed. 

Anonymous 

on OpenTable

a year ago

The WORST dining experience we have ever had at any restaurant in all of our dining experiences combined. Order placed as soon as we sat down, made it known we had a show at 8pm and were told it was not a problem. Fast forward almost an hour and a half still no food. We asked for to go boxes with fear of missing the show we were there for and were told it was being boxed up. We waited 20 minutes and said the food still wasn’t ready. We had to ultimately cancel our food order as it still was not ready and was told it was stil... read more

KennethB 

on OpenTable

a year ago

Eaten here many times, always a good experience. Not this time. 7:15, reservations, checked in at 6:55, told to come back as they were seating right on time. Bar was 3/4 empty but she said no seats available to sit at bar and wait. Came back at 7:15, seated right away. Restaurant half empty. Entrees were brought before finished with appetizers, had to juggle plates at table. Food not eaten, calamari greasy, caesar salad lettuce bitter tasting. They did take them off the bill but still…. 

Anonymous 

on OpenTable

a year ago

Ordered an appetizer, never received it. Entrees came and then were asked if we wanted the appetizer still and we declined since we had our entrees. They took it off the bill and offered a dessert on the house. We were out of water for a while and never asked if we wanted more. The bolognese was bland not flavorful at all. Won’t be back for sure. 

PamRam 

on OpenTable

a year ago

An awful experience. 2 stars bc the restaurant is beautiful and the server was really doing her best, but the kitchen is a disaster. We went on a show night (thinking that as a casino, this restaurant could handle the business) and we literally didn’t get to eat more than just a salad. We waited over an hour and a half for a steak and a pasta. My $70 steak looked pitiful and was way overdone. My husbands pasta was not tasty at all and the noodles were super overcooked. The server had her manager comp the check and told us we... read more

JeffreyC 

on OpenTable

a year ago

We went to casino for comedy show arrived hour and half early with reservation , waitress was nice, ordered as soon as we got there, got our soups, and waited a hour for dinner and no food, other tables around us we leaving with no food either, and they we there before us. Worst fine dinner experience I have ever had. 

tomd 

on OpenTable

a year ago

I hate to say it, but this was the third time in a row that the food was disappointing. Got there at six and needed to go to a 7 o’clock show which we told them and ordered our food and drinks immediately got our food five minutes before the show started and the steak was cut wrong and beyond rare. My friends fish had tons of bones in it that she had to remove as she was eating it. They said go ahead and take your food with you but then they made us throw it out before we went into the concert. We weren’t going to eat it in ... read more

ThomasD 

on OpenTable

a year ago

I feel like I've eaten at two different restaurants. The last time I went in January it was delicious the burger was fantastic salad soup we loved everything that we had we ate at the bar and it was great. Last night on Saturday March 9th we ate there and I feel like the kitchen staff had no clue what they were doing my salad was completely underdressed there was no flavor to the dressing at all and I ordered one meal chicken marsala that came out completely different than what was on the menu and the menu it said broccolini... read more

RaymondM 

on OpenTable

a year ago

Two expensive at $145 per person. You could only get your steak medium rare and the hors d’oeuvres were not something I would not eat. I ask for a side salad and the waitress said no. It was my wife’s birthday and they knew it and nothing was said to make it special for her. We paid $306 for a crappy evening.