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Portico at del Lago Resort and Casino

4.2

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,938 reviews
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AntonioC 
a year ago

I booked this place and the price on the qesite said $145 Valentine's Day special. 2 hours vefore some lady calls and tells its actually $145 per person!!! I told them the wesite had bever stated that. All she was well theres nothing i cN do. Do u wanna cancel? Cancel? I hD bo choise but to cancel. This wS outside my price range. Thanks for ruining my evening 

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Luc1214 
a year ago

Warm drinks Terrible service Over priced ... I had a pleasant tasting salad that was the only ok thing about the visit but even then the leaves were wilted 

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Anonymous 
a year ago

The food was not good at all from the salad to the dessert. I’ve never not eaten a Caesar salad before. The dressing tasted like mayonnaise the meal for me did not have good taste and my husband’s sea bass no flavor. The desserts were as if they went to the local grocery store. My husband did like his octopus appetizer. Our waitress was lovely as was the hostess. Presentation is wonderful! Just the food is horrible. 

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MicheleW 
a year ago

Beautiful restaurant but Overcooked pasta ruined 2 meals 

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Anonymous 
a year ago

Beautiful ambiance and friendly staff. We came before our show so there was a wait for our table and food. The food is delicious but the restaurant seemed understaffed. 

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Darlene06 
a year ago

The staff made us feel like they were annoyed at our presence, I’ve had a better steak at Texas road house, my boyfriend and I also got extremely sick from the food. Save your money, do not recommend. 

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ShelleyB 
a year ago

This was our second time here. First time was great, all around. This time was not, all around. We were seated in the far back even though there were many seats in front. The floor was dirty. The food was cold and tasted mid at best. It was so disappointing for the money we spent. We will not be returning. 

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JamesT 
a year ago

The last two times were disappointing. First time the onions in the French onion soup were raw and the second time the soup wasn’t hot enough to melt the cheese and the bread in the soup was burned. Along with the cold soup the steak was VERY salty The steaks are most always great and dinners come out in a reasonable time. Last time it was 40 minutes till the dinner came out. There were only 35 - 40 people dining. They have handled many more than that before. Maybe there were new kitchen staff? Either way for $250 I expect b... read more

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donahead 
a year ago

We have been to Portico several times and have enjoyed our experience. However, this time it was far from enjoyable. First, the hostess who seated us was not very personable. When we were seated our server took our orders. We ordered some appetizers and were greatly disappointed. The Feta and Watermelon salad had to be sent back as it did not have feta on it. The grilled peach salad was to included candied walnuts and it did not. When we brought it to the attention of the server she just laughed and said the kitchen needs to... read more

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,938 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open tomorrow at 4:30 p.m.