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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
The service was not good. Our steaks were ok lot of pepper and our server brought us steak knifes 4 mins after our steaks arrived. The potato’s were instant and the creamy spinach was frozen. Was very disappointed with everything specially for any anniversary dinner. We will not be back. I’ll go to smash burger.
Been going there many years. Steak was overcooked and tough. Only second time I’ve been disappointed. Guess everyone has a bad day. I’ll go back.
One meal came late and left that dinner waiting until the others were almost finished
It's a nice restaurant with a cool feel. However, my wife and I had dinner on Friday, February 10th and had a forgettable experience. We ordered the meatball as an appetizer. It was cold in some spots and lukewarm in others. We ordered cocktails, which were fine, but once we finished them, our waitress never asked if we wanted another? Lastly, the main course, I had the pasta carbonara dish and it was bland and needed salt. If I'm asking for salt, it really needs it because I rarely need it. And for a carbonara dish that has... read more
The food was very good and our waitress was very accommodating. However, we had advised the waitress from the beginning that we had a gluten allergy in our group. She gracefully acknowledged and said she would pass that along to the kitchen staff. We ordered GF items from the menu, but somehow in all of it the kitchen must have cross-contaminated as a member of our party became very ill later that evening as a result of this contamination. The menu advertises many GF options. however, this is very misleading considering the ... read more
Took our brother for his birthday and quite frankly the meal and service was very disappointing. Very slow to come and greet us and take a drink order. Then another long pause before taking the food order. The bread in the burrata crostini was so soggy it fell apart. The calamari was mushy. My brother’s ribeye was definitely not 16 oz and my veal parmigiana was so laden with cheese and salty to really enjoy. Had to ask for steak knives and to clear the appetizer plates away when the dinner entrees arrived. They served a birt... read more
Steak was not worth the price. Server had a bit of an attitude about everything. 10.00 mashed potato’s were instant.
The food was good, but overpriced (not surprising at a casino). The experience was the worst I've ever endured at a restaurant. We will never go back. The casino rents "scooters" for patrons with mobility problems. The problem is the scooters have a backup beep that's as loud as those on a dump truck. The man at the table behind us adjusted his position at the table every few minutes. "BEEP...BEEP...BEEP...BEEP...BEEP" every few minutes directly behind me. It was like eating a $70 steak in a construction site.
Food was bland. Needed a lot of salt and paper. Expensive for the value. Manager was snarky.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,937 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.